Senior Trainer

1 day ago

Quezon City, National Capital Region, Philippines UnitedHealth Group Full time $90,000 - $120,000 per year

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

Successful implementation and management of the training department Training fresher, existing and experienced colleagues for all scopes of work in backend business of RCMDelivering training programs to employees using a variety of methods, including classroom instruction, e-learning and on-the-job trainingReview training needs and performance monthly basis and perform focus group, conduct feedback and monitor progress of the batches till they become productive as 100%25Bottom quartile managementPlan and implement an effective training curriculum, content and automationCollaborate with management to identify training needs (TNI or TNA) for all employeesRegularly connect with ops, quality and training to enhance the training and identify the area of improvementMaintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programs as requiredBe able to raise or track new hire process credentialsBe able to work on the accounts for the aligned process to have hands-on experience for better for experiential trainingLearn new or existing business as end to end and prepare or modifier the training curriculumBe able to align themselves with organization or team or client culture and mission, vision and valueBe well equipped in handling in-person and virtual trainingComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

5+ years of experience in the US healthcare industry with acute and ambulatory billing5+ years of experience in healthcare revenue cycle management services, with understanding of upstream and downstreamWorked as AR representative and effectively implemented the experiential learning in the new hire batchesIn-depth knowledge of denial management and appeal writing for both administrative and clinical denialsIn-depth knowledge of Acute and Ambulatory specialties with understanding of associated diagnosis, procedure and denialsComprehensive knowledge of UB04 claim form component, including proper inpatient coding, revenue codes, procedure codes, and regulatory requirementFamiliarity with insurance guidelines (Medicare, Medicaid, commercial payers) and their plansExpertise in handling inpatient claims and understanding payment methodologies- DRG classifications, bundled payment models)Proficiency in understanding coding denials and code sets (ICD-10, CPT04, HCPCS) and understanding of medical recordsDemonstrated ability to analyze AR claim as end to end and identify the root cause and faster resolutionDemonstrated ability to handle multiple geos - US/PR/PHL/INDProven solid analytical and problem-solving skillsProven excellent communication and leadership abilities

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

Optum is a drug-free workplace Optum Global Solutions (Philippines) Inc. All rights reserved.

  • Senior Trainer

    1 day ago

    Quezon City, National Capital Region, Philippines TTEC Full time $40,000 - $60,000 per year

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Trainer working onsite in Novaliches, Quezon City, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Do you have a passion to train and guide others towards best practices? Ready to help people reach...

  • Missionary Language Trainer

    6 days ago

    Quezon City, National Capital Region, Philippines beBeeLanguage Full time ₱25,000 - ₱50,000

    Job Description">This role plays a vital part in the missionaries' mission to invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.Trainers are entry-level individuals who contribute to training...

  • Inpatient Clinical Trainer Specialist

    6 days ago

    Quezon City, National Capital Region, Philippines beBeeTraining Full time ₱800,000 - ₱1,200,000

    Job Title:Clinical Inpatient Trainer">This role focuses on the training and development of new hires, providing them with the necessary skills to excel in their positions.The ideal candidate will possess strong communication and presentation skills, as well as proficiency in MS Excel & PowerPoint.They will also have experience in EMR Systems such as Epic,...

  • Senior Sales Trainer

    1 day ago

    Makati City, National Capital Region, Philippines HRTX Full time $40,000 - $60,000 per year

    Sales TrainerLocation: MakatiWork Schedule: Monday to Friday, Morning Shift, On-siteJob SummaryA well-established company is looking for an experienced Sales Trainer to design and deliver comprehensive training programs for its sales team. This role plays a key part in equipping team members with the tools, skills, and strategies they need to succeed.Key...

  • Sales Trainer

    5 days ago

    Makati City, National Capital Region, Philippines HR TechX Corp. Full time

    OverviewJoin to apply for the Sales Trainer role at HR TechX Corp.Location: MakatiWork Schedule: Monday to Friday, Morning Shift, On-siteBudget: 80, ,000 (depends on years and experience)Job SummaryA well-established company is looking for an experienced Sales Trainer to design and deliver comprehensive training programs for its sales team. This role plays a...

  • Conversation Class Trainer

    1 day ago

    Quezon City, National Capital Region, Philippines goFLUENT Full time $40,000 - $60,000 per year

    About goFLUENT For the past 24 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100 countries trust goFLUENTs award-winning digital language learning solutions...

  • BPO Subject Trainer

    5 days ago

    Makati City, National Capital Region, Philippines ISTA Solutions Full time

    OverviewISTA Solutions, an outsourcing/offshoring company, is in search of an experienced BPO TRAINER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...

  • Technical Trainer

    7 days ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time

    Position DetailsPosition Title: Global Service Desk Training SpecialistDepartment: Team Member Technology XperienceClassification: ContractorDate: April 7, 2025Position PurposeThe Service Desk Training Specialist will be responsible for developing, preparing, delivering, and facilitating the range of training programs at the Service Desk Center Level;...

  • Training and Development Manager

    4 days ago

    Quezon City, National Capital Region, Philippines beBeeDevelopment Full time $50,000 - $80,000

    Job Title: Training And Quality ManagerThe ideal candidate will oversee the development, administration, and delivery of strategic and tactical leadership, management, and professional training programs to ensure high-level customer satisfaction and policy compliance.">Responsibilities:">">Training Program Administration: Identify areas for improvement...

  • Leadership and Organizational Development Analyst

    1 day ago

    Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱800,000 - ₱1,200,000 per year

    DescriptionPosition Purpose:The Leadership and Organizational Development Analyst is mainly responsible for helping drive business performance by rigorously inspecting the quality of coaching documentation of high potentials and frontline leadership. This role will also monitor the implementation of other critical leadership processes across all programs,...