telemarketer

Responsibilities & Duties

• Making outbound calls to potential customers or clients to promote products or services.
• Responding to inbound calls from interested prospects.
• Explaining product features, benefits, and pricing to potential customers.
• Identifying and qualifying sales leads to ensure they meet the company's target criteria.
• Maintaining a detailed record of calls, customer interactions, and follow-up actions.
• Meeting or exceeding sales targets and performance metrics.
• Handling customer objections professionally and providing appropriate solutions.
• Updating customer information in the company's database accurately.
• Following scripts and guidelines provided by the company while maintaining a natural and engaging conversation.
• Providing excellent customer service and ensuring customer satisfaction.
• Staying informed about the company's products, services, and promotions.
• Collaborating with team members and supervisors to improve sales strategies and performance.

These responsibilities aim to generate sales, build customer relationships, and support the overall marketing and sales objectives of the organization.