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information technology intern

12 hours ago

Pasig, National Capital Region, Philippines RADIUS TELECOMS INC. Full time

Job Summary:

The Information Technology Intern (Service Desk / End user Computing Lead) will provide direct technical assistance and support to Radius Telecoms, Inc. employees for network, hardware and software issues. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, resolving internet and network access issues (both wired and wireless), providing network printer support, meeting with employees to provide one-on-one technical assistance as needed/requested, providing training to staff on software and hardware use, determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.

Key Responsibilities:

  • Respond to user requests for service, troubleshoot problems and help develop solutions.

    Support PC/Laptop/Printer hardware components, desktop operating system software, and application software.
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Provide backup technical support for network including router, firewall, and wireless access point.
  • Maintains open communication and positive working relationship with staff.
  • Perform other duties/projects as assigned.

Qualifications:

  • Currently Enrolled in Bachelor of Science in Computer Science/Information Technology or any related courses
  • Willing to Work On Site at Rockwell Business Center, Ortigas Ave. Pasig City
  • Preferably with minimum of 2 months required of Internship.

If you have exceptional customer service skills, are highly dependable and enjoy being the one that everyone comes to for computer technical help, then we are looking for you.