
Credit Underwriter and Loan Processing Associate
4 days ago
Work Schedule: 9:00 AM-6:00 PM (AEST) | 7:00 AM-4:00 PM (PH Time)
Employment Type: Full-time
Ready to do work that actually excites you?
We're looking for a Credit Underwriter & Loan Processing Associate to take on a dynamic dual role. You'll assess the creditworthiness of borrowers, make sound credit recommendations, and ensure loan applications move seamlessly from submission to settlement. At the same time, you'll provide hands-on support to brokers, collaborating closely to process applications efficiently while maintaining compliance with Australian lending regulations. This role blends technical expertise with broker support, making sure clients enjoy a smooth lending experience from start to finish.
What You'll Do
1. Loan Application Review & Assessment:
- Evaluate home loan applications submitted by brokers and directly from customers.
- Assess financial documents, credit reports, and other documents to determine the borrower's creditworthiness and ability to repay their loan.
- Identify potential risks and ensure all loans comply with internal credit policies and regulatory guidelines.
- Make recommendations on loan approvals, conditions, or declines based on risk assessments.
- Work within delegated authority limits and escalate complex or high-risk applications to senior management when necessary.
- Document credit decisions thoroughly, ensuring transparency and compliance with Australian regulations.
- Review and validate loan applications submitted by brokers and customers, ensuring all required documents are complete and accurate.
- Ensure loan applications are processed within agreed timelines, delivering high-quality service to both brokers and their clients.
- Collaborate with the credit team, broker support, and other internal team members to resolve any issues during the loan application process.
- Communicate clearly with customers and brokers on additional information requests—initially over email and ultimately over the phone as well.
- Use internal and external credit scoring systems, financial analysis tools, and loan processing software to enhance efficiency in both underwriting and loan application processing.
- Support the adoption of new technologies that streamline broker submissions and improve borrower experience.
We're looking for someone who:
Requirements/ Skills Needed:
- Minimum 3-5 years of experience in credit underwriting and/or loan processing in the Australian home loan market.
- Prior experience working in a broker support role is highly desirable.
- Familiarity with broker-channel lending, including documentation and compliance requirements.
- Strong analytical skills and attention to detail.
- Excellent communication and relationship management skills, particularly when working with brokers and customers.
- Strong English proficiency is a must, and confidence communicating in both written and verbal
- formats with customers and key stakeholders is required.
- Proficiency in loan processing and underwriting software, with prior experience in Infynity, LoanApp,
- and ApplyOnline preferred.
- Ability to work in a fast-paced environment and manage multiple applications simultaneously.
- Ability to work directly with the Australian team and a very fast-paced environment.
- We are a rapidly growing business, so being comfortable utilizing many different technology platforms and general financial competence is critical to keep up with the pace of change in our processes.
- Confidence in communication and cultural alignment with Australian ways of working is important.
- Bachelor's degree in finance, accounting, economics, or related field.
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more
If you're thinking "this sounds like me"—it probably is. Click apply. We can't wait to meet you.
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