
Travel Consultant
4 days ago
Key Responsibilities:
- Handle client inquiries regarding travel services, destinations, and available packages
- Assess each client's requirements, including preferred destinations, budget, travel dates, length of stay, and transit needs
- Provide clients with accurate information on booking procedures, payment terms, and cancellation policies, including deadlines and applicable penalties
- Secure deposits before processing bookings and reservations
- Recommend and arrange the most suitable travel options, considering budget, schedules, and preferences
- Book domestic and international tickets, accommodations, and related travel services using industry-standard platforms
- Ensure accuracy in reservations, itineraries, and documentation
- Provide after-sales service and support, addressing client concerns and adjustments promptly
- Collaborate with the team to deliver excellent service and meet client expectations
Qualifications:
- Bachelor's degree in Tourism, Business, Marketing, Management, or related fields
- At least 1–2 years of experience in travel and tours, ticketing, and booking (domestic and international)
- Familiarity with travel booking platforms
- Strong communication skills in both written and spoken English
- Detail-oriented, organized, and able to handle multiple bookings simultaneously
- Problem-solving mindset with the ability to address client concerns effectively
- Team player with a collaborative and service-driven attitude
- Flexible to work on shifting schedules, weekends, and holidays
- Willing to work onsite and available to start immediately
- Willing to work on UK time zone schedules
Job Types: Full-time, Permanent
Work Location: In person
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