
Travel Consultant
3 days ago
Work Setup: Onsite (Cebu City)
Shift: No Fixed Schedule
Responsibilities:- Provide Expert Travel Consultation: Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.
- Handle Travel Bookings: Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.
- Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.
- Ensure Regulatory Compliance: Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.
- Supplier Coordination: Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.
- Administrative Duties: Prepare detailed travel documentation, reports, and maintain accurate and confidential client records.
- Experience: 2 to 4 years of relevant experience as a Travel Consultant or in a similar role within the travel industry.
- Experience handling escalated cases and direct passenger communication is an advantage.
- Education: Bachelor's degree in Tourism, Hospitality Management, or a related field (preferred).
- Technical Skills:
- Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is a strong advantage.
- Proficient in Microsoft Office Suite and online booking/reservation tools.
- Core Competencies:
- Excellent communication, negotiation, and problem-solving skills.
- Strong attention to detail and ability to perform well under pressure.
- Capable of multitasking and efficiently managing multiple client inquiries.
Benefits:
Upon regularization:
- 10 VL, 10 SL, 5EL
- HMO Health Insurance avail on the 4th Month -(Employee 1 Free Dependent)
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