Systems Engineer

2 days ago

Cebu City, Central Visayas, Philippines Staff4Me Full time ₱900,000 - ₱1,200,000 per year

Staff4Me is currently seeking a dedicated and experienced Break-fix Engineer to join our team. As a Break-fix Engineer, you will be responsible for providing technical support and resolving hardware and software issues for our clients. You will work closely with our clients and cross-functional teams to diagnose and fix problems in a timely manner.

Responsibilities

  • Work as a coordinator on the Break-Fix team
  • Review the assigned ticket to identify how the Break- Fix team can assist in resolution
  • Review all the open tickets to identify any other issues that can be solved with the same dispatch
  • Create a BAP/Platform One Order following the UBF process
  • Generate a work order and submit to the contractor pool
  • Adjust the urgency, description and pricing of each work order to ensure prompt acceptance and technician has been assigned
  • Once a technician has been assigned
  • 1.Call technicians to confirm he/she has the skills an tools required
  • 2,Confirm date and time has been dispatch
  • 3,Confirm pricing
  • 4,Confirm the name of the resource and contact information
  • Coordinate a remote technical resource to assist the on-site technician using our booking/scheduling tools
  • 1,Update the appointment and ticket as needed
  • Communicate scheduling updated to both residents, property staff and contractors
  • Communicate technical updated to both residents, property staff and stakeholders.
  • Collaborate with on-site resources to ensure proper ticket documentation and resolution
  • Follow up with on-site resources to confirm attendance and resolution

1,Add troubleshooting or other notes to the ticket and close or reassigned where appropriate

2,Reschedule on-site appointment as necessary

Requirements

  • 3-5 years of experience as a Break-fix Engineer or similar role.
  • Ruckus, cisco and HP experience is preferred.
  • Strong technical knowledge of hardware components, software applications, and networking.
  • Hands-on experience in troubleshooting hardware and software issues.
  • Knowledge of operating systems such as Windows and macOS.
  • Experience in performing hardware repairs and replacements.
  • Good understanding of network protocols and configurations.
  • Ability to effectively communicate technical information to non-technical users.
  • Excellent problem-solving and multitasking skills.
  • Professional certifications such as CompTIA A+, Network+, or MCP are a plus.
  • Has an experience in Telco industry

  • Systems Engineer

    3 days ago

    Cebu City, Central Visayas, Philippines Thrive Full time ₱250,000 - ₱750,000 per year

    About UsThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their...

  • Systems Engineer

    3 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

    Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse...

  • Cloud Engineer

    3 days ago

    Cebu City, Central Visayas, Philippines Advanced World Systems Inc. Full time ₱900,000 - ₱1,200,000 per year

    Advanced World Systems Inc. is hiring a Full time Cloud Engineer role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: MorningMore than 4 years of relevant work experience required for this roleLooking for Cloud...

  • Linux Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines Advanced World Systems Inc. Full time ₱900,000 - ₱1,200,000 per year

    Advanced World Systems Inc. is hiring a Full time Linux Engineer role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: MorningMore than 4 years of relevant work experience required for this roleLooking for Infra...

  • System Integration Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Trax Technologies Full time ₱1,200,000 - ₱3,600,000 per year

    Trax Technologies provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and predictive analytics based on over 1 billion...

  • Pre-Sales Engineer

    3 weeks ago

    Cebu City, Central Visayas, Philippines Wordtext Systems Incorporated Full time

    OverviewWordtext Systems, Inc. (WSI) is looking for passionate, adaptable, efficient, and hardworking individuals who are looking to grow their careers in the corporate world.Who is Wordtext Systems, Inc? We are a pioneer in local IT product distribution, delivering specialized IT hardware and software products critical to the business requirements of our...

  • Embedded Software Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines Advanced World Systems Inc. Full time ₱900,000 - ₱1,200,000 per year

    Advanced World Systems Inc. is hiring a Full time Embedded Software Engineer role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning2-3 years of relevant work experience required for this roleLooking for Embedded...

  • Pre-Sales Engineer

    3 days ago

    Cebu City, Central Visayas, Philippines Wordtext Systems Incorporated Full time ₱1,200,000 - ₱2,400,000 per year

    Job descriptionWordtext Systems, Inc. (WSI) is looking for passionate, adaptable, efficient, and hardworking individuals who are looking to grow their careers in the corporate world."Who is Wordtext Systems, Inc?"We are a pioneer in local IT product distribution, delivering specialized IT hardware and software products critical to the business requirements...

  • Business Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Skye Money Pty Ltd Full time ₱1,200,000 - ₱2,400,000 per year

    At Skye, we believe great systems empower great people. We're looking for a Business Systems Engineer who thrives on solving problems, building smart integrations, and helping our team work smarter every day.About the Role:As the Business Systems Engineer , you'll be the go to for tech support and driving key system improvements. You'll lead our technical...

  • System Administrator/DevOps Engineer

    2 days ago

    Cebu City, Central Visayas, Philippines DNA MICRO SOFTWARE INC. Full time ₱1,200,000 - ₱2,400,000 per year

    As System Administrator, you will be responsible for the installation, configuration, maintenance, and reliable operation of computer systems and servers. Troubleshoots hardware and software issues, supporting network infrastructure, and collaborating with cross-functional teams.Bachelor's or Master's degree in Computer Science, Information Technology, or...