Systems Engineer

4 days ago

Cebu City, Central Visayas, Philippines Thrive Full time

About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE

Position Overview
Thrive is seeking an enthusiastic, personable, and qualified Systems Engineer to join our support team. This individual will provide end-user desktop support remotely to several users at multiple locations running Windows, Exchange and Office 365 environments.

This individual will serve as a desktop support technician and an end-user server administrator to all client issues while responding to Level 1 and 2 service ticket requests/problems. The Systems Engineer will be responsible for technical documentation, assessing, resolving, and/or escalating issues as appropriate. The Systems Engineer will escalate all problems to the next level of support for guidance and direction, contacts third-party vendors for warranty service repair. This individual will communicate to the IT Coordinator for problems that cannot be resolved.

Requirements

  • 2+ years providing end-user support for current PC desktop, application software and user server administration
  • 2+ years troubleshooting and repairing personal computers in a corporate networked environment
  • 1+ years of financial industry experience, specifically within a private equity firm or hedge fund is preferred
  • 1+ years providing white glove IT support
  • Strong communication/interpersonal skills, both written, verbal and excellent telephone manner
  • Maintain a high level of world-class customer service/professionalism to a wide range of customers
  • Enthusiastic individual with professional appearance and strong drive to provide quality support with a "can do" attitude and the ability to be energetic all times
  • Articulate technical information and convey to non-technical people
  • Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing
  • Working collaboratively and cohesively in a team environment is critical to this role
  • Excellent attention to detail and multi-tasking ability
  • Excellent problem solver; able to prioritize and coordinate between tasks
  • Ability to identify, diagnose, and resolve first level problems for end-users of the workstations, laptops, printers and Mobile devices
  • Must have 2+ years of experience with the below incidents/requests related to, but not limited to the following:
  • Mail Application/Exchange/Office 365 issues
  • In depth knowledge of various operating systems (Mac-OS, Windows)
  • Installing and configuring computer hardware operating systems and applications
  • Active Directory – account creation/modification and password resets
  • Basic Microsoft Office products (Outlook, Excel, Word, PowerPoint)
  • Microsoft Office Suite 2007 and beyond
  • Experience with anti-virus technologies and troubleshooting
  • Client VPN setup and troubleshooting
  • Network and connectivity troubleshooting

Education Requirement

  • Bachelor's Degree, Technical Degree or equivalent work experience

  • IT Systems Support Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Centrics Networks Full time ₱900,000 - ₱1,200,000 per year

    **Position: Systems EngineerLocation: Cebu City, Central VisayasJob Type: Full-time (Onsite)**RESPONSIBILITIESResponsible for planning, designing, and implementing system-related solutions that meet client requirements, whether onsite or remotely.Responsible for installing, configuring, and maintaining operating systems, application software, and system...

  • Systems Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time

    Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse...

  • Systems Engineer

    2 days ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time ₱300,000 - ₱600,000 per year

    Staff4Me is currently seeking a dedicated and experienced Break-fix Engineer to join our team. As a Break-fix Engineer, you will be responsible for providing technical support and resolving hardware and software issues for our clients. You will work closely with our clients and cross-functional teams to diagnose and fix problems in a timely...

  • System Integration Engineer

    1 week ago

    Cebu City, Central Visayas, Philippines Trax Technologies Full time ₱1,200,000 - ₱3,600,000 per year

    Trax Technologies provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and predictive analytics based on over 1 billion...

  • Embedded Software Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines Advanced World Systems Inc. Full time ₱900,000 - ₱1,200,000 per year

    Advanced World Systems Inc. is hiring a Full time Embedded Software Engineer role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning2-3 years of relevant work experience required for this roleLooking for Embedded...

  • Pre-Sales Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines Wordtext Systems Incorporated Full time ₱1,200,000 - ₱2,400,000 per year

    Job descriptionWordtext Systems, Inc. (WSI) is looking for passionate, adaptable, efficient, and hardworking individuals who are looking to grow their careers in the corporate world."Who is Wordtext Systems, Inc?"We are a pioneer in local IT product distribution, delivering specialized IT hardware and software products critical to the business requirements...

  • System Administrator/DevOps Engineer

    2 days ago

    Cebu City, Central Visayas, Philippines DNA MICRO SOFTWARE INC. Full time ₱1,200,000 - ₱2,400,000 per year

    As System Administrator, you will be responsible for the installation, configuration, maintenance, and reliable operation of computer systems and servers. Troubleshoots hardware and software issues, supporting network infrastructure, and collaborating with cross-functional teams.Bachelor's or Master's degree in Computer Science, Information Technology, or...

  • System Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines Sysgen RPO, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Minimum of 3 years' technical support experience.Strong knowledge of cloud-based services with excellent knowledge of Windows Servers OS, Linux, Active Directory, and Networking.Exposure with Linux or MS Azure.Background with Containerization / Kubernetes.Knowledge with Identity and Accident Management (IAM).Basic understanding of IT Service Management...

  • Hardware Firmware/Systems Integration Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines NCR Atleos Full time ₱1,200,000 - ₱3,600,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position SummaryResponsible for the development and testing of computing systems,...

  • Java Software Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines Persistent Systems Full time ₱900,000 - ₱1,200,000 per year

    About PersistentWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...