CSR- Fresh Graduates Job Fair

2 weeks ago

Cebu City, Central Visayas, Philippines RICHSHIP MANAGEMENT (MANILA) INC Full time ₱150,000 - ₱250,000 per year

What you'll be doing

  1. Handling inbound customer calls and responding to customer inquiries and concerns in a friendly and professional manner
  2. Resolving customer issues efficiently and in line with company policies
  3. Documenting customer interactions and maintaining accurate records
  4. Identifying opportunities to improve customer satisfaction and communicate feedback to the management team
  5. Participating in team meetings and training sessions to continuously develop your skills

What we're looking for

  1. A passion for providing excellent customer service and a commitment to going the extra mile for our clients
  2. Strong communication and interpersonal skills, with the ability to listen attentively and respond thoughtfully
  3. Excellent problem-solving and critical thinking skills to handle a variety of customer inquiries
  4. Basic computer literacy and the ability to navigate customer service software and databases
  5. A positive, friendly and professional attitude
  6. Flexibility to work shifts, including evenings and weekends, as required

What we offer

Comprehensive medical and dental insurance

  1. Paid time off and holiday entitlements
  2. Opportunities for ongoing training and development
  3. Team-building activities and social events
  4. Discounts on company products and services

If you are excited about the prospect of working in a dynamic, customer-focused environment, we encourage you to apply now.

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