System Administrator

4 days ago

Manila, National Capital Region, Philippines Achieve Without Borders, Inc. (AWB) Full time

ROLE OVERVIEW

Achieve Without Borders, Inc. is seeking a System Administrator to oversee and support our internal IT infrastructure. This role focuses on the administration of servers, user accounts, and core systems, while also assisting with network-related issues and day-to-day IT support.

The ideal candidate has hands-on experience with Windows Server environments, Active Directory, Microsoft 365, and virtualization, and is comfortable handling basic network troubleshooting when needed. This position is well suited for someone who is systems-focused but flexible enough to support networking and IT operations in a fast-paced setup.

KEY RESPONSIBILITIES

I. System and Server Administration

  • Manage and maintain Windows Server environments and Active Directory, including user accounts, GPOs, access permissions, and domain configurations.
  • Perform system monitoring, patching, backups, and routine security checks.
  • Administer Microsoft 365 services, including Outlook, Teams, and related applications.
  • Ensure proper access control, data security, and system reliability.

II. Network Support

  • Assist with configuration and troubleshooting of VLANs, VPNs, firewalls, IP addressing, and UniFi network devices.
  • Monitor network performance and internet connectivity and coordinate escalations when required.
  • Support compliance with internal network security standards.

III. IT Support and Asset Handling

  • Provide technical support for desktops and laptops, including OS and application setup and troubleshooting.
  • Configure and maintain printers, scanners, and other office IT equipment.
  • Track and update IT asset records and documentation.
  • Coordinate with suppliers and service providers for equipment repair or replacement.
  • Support CCTV systems, including basic setup and troubleshooting.
  • Respond to and resolve IT support tickets within agreed timelines.

QUALIFICATIONS

  • Bachelor's degree in Information Technology, Computer Engineering, or a related field.
  • At least 2 to 4 years of experience in system administration
  • Strong background in Windows Server, Active Directory, Microsoft 365, and Microsoft Teams.
  • Experience with server virtualization and system configuration.
  • Knowledge of system security practices, patch management, and backups.
  • Familiarity with networking concepts such as VLANs, VPNs, firewalls, and UniFi devices.
  • Basic Linux administration skills are an advantage.
  • Ability to troubleshoot hardware issues involving desktops, laptops, and peripherals.

OTHER SKILLS and REQUIREMENTS

  • Good analytical, documentation, and communication skills.
  • Organized, proactive, and able to work independently or with a team.
  • Willing to work onsite in San Juan City, Manila.
  • Available to start immediately.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • On-site parking
  • Promotion to permanent employee

Work Location: In person

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