Director of Store Technology

5 days ago

Ortigas, Philippines HRTX consulting Full time ₱2,000,000 - ₱2,500,000 per year

Director of Store Technology & Support Services

Location: Ortigas Center, Pasig City

Set up: On-site, Morning Shift

Employment Type: Full-Time

About the Role

We are seeking a highly experienced Director of Store Technology & Support Services to lead the design, implementation, and ongoing support of store technology solutions across the Philippines and EMEAA regions. This role is pivotal in ensuring the delivery of innovative, secure, and reliable point-of-sale (POS) systems while driving operational excellence and strengthening partnerships with stakeholders and vendors to enable seamless store operations worldwide.

Key Responsibilities

  • Define and execute strategic roadmaps for POS and store technology solutions.
  • Lead POS rollouts for new store openings, renovations, relocations, and system upgrades.
  • Collaborate with business stakeholders and franchisees to align IT strategies with operational needs.
  • Oversee end-to-end store technology support services, ensuring SLA compliance and timely issue resolution.
  • Manage and develop high-performing IT teams through effective leadership, coaching, and training.
  • Ensure robust vendor governance by conducting performance reviews and contract management.
  • Drive continuous innovation by adopting emerging technologies and implementing industry best practices.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred).
  • Minimum of 8 years of leadership experience in IT service management, project management, and retail technology.
  • Proven expertise in POS systems, IT infrastructure, and retail operations.
  • Strong knowledge of software development lifecycle, cloud platforms, and database management.
  • Exceptional communication, stakeholder management, and vendor negotiation skills.
  • A strategic leader with a proven track record in delivering large-scale IT solutions across multiple regions.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance
  • Promotion to permanent employee

Application Question(s):

  • How much is your current salary?
  • How much is your expected salary?
  • How long is your notice period?
  • What industry are you coming from?

Work Location: In person

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