Front Desk Associate

We are currently seeking a highly organized and customer-oriented individual to join our team as a Front Desk Officer. As a Front Desk Officer, you will be the face of our organization, responsible for providing exceptional customer service and ensuring smooth operations at the front desk.

Responsibilities:

• Greet and welcome guests and visitors in a friendly and professional manner
• Answer phone calls, take messages, and redirect calls to appropriate departments
• Provide accurate information and assist guests with inquiries and requests
• Manage check-ins and check-outs, ensuring a seamless and efficient process
• Maintain a neat and organized front desk area, including managing visitor logbooks and other administrative tasks
• Handle and resolve guest complaints or concerns promptly and effectively
• Coordinate with other departments to fulfill guest requests and ensure their satisfaction
• Others.

Job Types: Fixed term, Fresh graduate

Pay: From Php10,790.00 per month

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Naga City, Camarines Sur: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Preferred)