Front Desk Associate

5 days ago


Naga, Bicol, Philippines Villa Rosita Hotel Full time ₱132,000 - ₱198,000 per year

We are currently seeking a highly organized and customer-oriented individual to join our team as a Front Desk Officer. As a Front Desk Officer, you will be the face of our organization, responsible for providing exceptional customer service and ensuring smooth operations at the front desk.

Responsibilities:

  • Greet and welcome guests and visitors in a friendly and professional manner
  • Answer phone calls, take messages, and redirect calls to appropriate departments
  • Provide accurate information and assist guests with inquiries and requests
  • Manage check-ins and check-outs, ensuring a seamless and efficient process
  • Maintain a neat and organized front desk area, including managing visitor logbooks and other administrative tasks
  • Handle and resolve guest complaints or concerns promptly and effectively
  • Coordinate with other departments to fulfill guest requests and ensure their satisfaction
  • Others.

Job Types: Fixed term, Fresh graduate

Pay: From Php10,790.00 per month

Benefits:

  • Flexible schedule

Ability to commute/relocate:

  • Naga City, Camarines Sur: Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Preferred)

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