ERP Officer
1 day ago
- Bachelor's Degree in Business Administration, Information Technology, Engineering.
- With at least 2-5 years experiences as an ERP Implementation Officer or any related field
- Experience and knowledge in using different system (Odoo, SAP, Oracle, NetSuite)
- Methodical thinker with detailed research proficiencies.
- Experience working in ISO 9001 certified environment
- Fantastic organizational skills and detail-oriented.
- Ability to work under pressure and meet deadlines.
- Brilliant written and verbal communication skills.
- Solid knowledge of ERP structure, database logic, and process customization
- Strong understanding of QMS workflows
- Any other task assign
Job Description:
- Conduct process mapping and gap analysis between current workflows and ERP functionality.
- Collaborate with department heads to gather and document system requirements aligned with QMS.
- Configure ERP modules (Purchasing, Inventory, HR, Finance, etc.) based on approved workflows.
- Lead or assist in user training, documentation, and post-go-live support.
- Ensure ERP documentation aligns with ISO-required procedures and records.
- Coordinate UAT (User Acceptance Testing), pilot implementation, and phased rollouts.
- Monitor key performance metrics post-deployment and resolve system inefficiencies.
- Support audit readiness and digital traceability for ISO/QMS compliance.
- Ensure timely escalation and resolution of technical and process-related issues.
- Draft or maintain ERP-related SOPs, system manuals, and user guides.
- Strong analytical and problem-solving skills.
- Capable of training and coaching users with varying technical
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