Limited Slots

2 days ago

Manila, National Capital Region, Philippines Sapien Global Careers Full time ₱240,000 - ₱300,000 per year

We are urgently hiring for a Non-Voice Agent at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply now

Responsibilities:


• Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner.


• Provide accurate information and solutions related to products, services, or account issues.


• Resolve concerns efficiently while maintaining a courteous and helpful tone.


• Document all interactions and update customer records accurately.


• Coordinate with internal teams to ensure smooth issue resolution.


• Maintain high standards in written communication and meet service quality metrics.

Qualifications:


• At least a high school diploma or equivalent; college-level education is a plus


• Strong written English communication skills with excellent grammar and spelling


• Previous experience in chat or email support is preferred but not required


• Customer-focused attitude with strong problem-solving and critical-thinking skills


• Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms)


• Ability to multitask and manage time effectively in a fast-paced environment

Interested? Submit your application and receive a quick response within a day

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

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