Junior Team Lead for US Healthcare Account
4 days ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced J
unior Team Leader
to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Job Description
- Process and manage tasks related to pending prior authorizations with a high degree of accuracy and timeliness.
- Act as a point of contact for team queries and task escalations.
- Provide day-to-day support, coaching, and direction to a small team of agents.
- Ensure team members follow standard operating procedures and meet performance targets.
- Assist in monitoring productivity, quality, and workflow management.
- Collaborate with the client and internal leadership on special assignments or process improvements.
- Generate or assist with regular reports related to team performance and operational status.
- Support onboarding and training of new agents as needed
Requirements
- At least 1-year BPO experience handling US Healthcare Insurance
- Familiar in processing authorization
- SME or Junior TL experience is an advantage
- Must be detail oriented
- Proficient in using MS Excel
- Ability to multi-task, prioritize, and manage time effectively
- Ability to think outside the box, have an analytical mind, generate insights and strong problem-solving skills
- Excellent verbal and written English skills
- Willing to work onsite in Mandaluyong
- Amenable working night shifts
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
-
Junior Team Lead for US Healthcare Account
4 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Junior Team Leader to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...
-
Team Lead for Healthcare Account
2 weeks ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
-
Team Lead for Healthcare Account
2 weeks ago
Mandaluyong City, National Capital Region, Philippines ISTA Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
-
Team Lead for Healthcare Account
2 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Leader to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
-
Team Lead for Healthcare Account
2 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time $104,000 - $130,878 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experiencedTeam Leaderto join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
-
us junior accountant
1 week ago
Makati City, National Capital Region, Philippines CW Global People Full time ₱400,000 - ₱600,000 per yearJunior AccountantThe Junior Accountant will play a critical role in maintaining accurate financial records, ensuring smooth daily accounting operations, and supporting overall financial reporting and efficiency. This position requires meticulous diligence, efficient data processing, and adherence to confidentiality standards for both business and personal...
-
us junior accountant
1 week ago
Makati City, National Capital Region, Philippines CW Global Partners Full time ₱480,000 - ₱720,000 per yearTHIS IS A HYBRID SET-UP & WE ARE LOCATED IN MAKATI CITYJunior AccountantThe Junior Accountant will play a critical role in maintaining accurate financial records, ensuring smooth daily accounting operations, and supporting overall financial reporting and efficiency. This position requires meticulous diligence, efficient data processing, and adherence to...
-
Team Lead – Healthcare
4 days ago
Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full timeQualifications:Has minimum of 3-5 years of experience dealing with customers, providers and /or members via phone (Voice Healthcare Account)Has minimum 2-3 years of experience as Team LeadPrior experience in Healthcare Services is required.Excellent verbal/written communication skills and presentation skills, including the ability to handle interactions with...
-
Senior US Accountant
4 days ago
Quezon City, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱1,200,000 - ₱2,400,000 per yearTHE BEST OF BOTH WORLDS Work with flexibility at home, take a free lunch when you're onsite.A Great Place to Work Certified: #WeAreTGTTechno Global Team comes with top ratings on JobStreet, ensured that our people enjoy more than just a job.Comprehensive day 1 HMO including 10K medical reimbursementAdditional HMO coverage for your dependent + dental...
-
Team Lead
4 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...