duty manager

2 weeks ago

Mactan Cebu, Philippines Hospitality Resources Inc Full time

About the role

We are seeking a motivated and experienced Duty Manager to join our team at Hospitality Resources Inc' in Mactan Lapu-Lapu City Cebu. As Duty Manager, you will play a vital role in ensuring the smooth and efficient operation of our hotel, overseeing the day-to-day activities and serving as the main point of contact for guests and staff. This full-time position offers the opportunity to work in a dynamic and fast-paced environment, contributing to the overall success of the organisation.

What you'll be doing

  • Oversee the daily operations of the hotel, ensuring all departments are functioning efficiently and effectively
  • Serve as the primary point of contact for guests, addressing any concerns or issues that may arise and providing excellent customer service
  • Manage and coordinate the work of front desk staff, housekeeping, and other hotel personnel to ensure seamless service delivery
  • Monitor and maintain inventory levels, making necessary orders and optimising resource utilisation
  • Assist with the development and implementation of policies, procedures, and training programs to enhance the overall guest experience
  • Liaise with other departments, such as sales and marketing, to support the hotel's strategic objectives
  • Handle emergency situations and make decisions to ensure the safety and well-being of guests and staff
  • Provide feedback and recommendations for process improvements to the management team

What we're looking for

  • Minimum of 3-5 years of experience in a similar Duty Manager or Front Office Manager role within the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to effectively interact with guests, staff, and management
  • Strong problem-solving and decision-making abilities, with a proven track record of handling challenging situations
  • Proficient in using hotel management software and technologies, such as property management systems and point-of-sale systems
  • Thorough understanding of hotel operations, including front desk, housekeeping, and food and beverage services
  • Ability to work in a fast-paced environment and manage multiple tasks and priorities simultaneously
  • Excellent leadership skills, with the ability to motivate and coordinate a team of hotel staff
  • Knowledge of the Opera system operation

What we offer

At Hospitality Resources Inc', we are committed to providing our employees with a comprehensive benefits package and a supportive work environment. Some of the key benefits include:

  • Service Charge 15k to 30k per month on top of your salary.
  • HMO
  • Free meals
  • Competitive salary and mandated benefits
  • Comprehensive health insurance coverage
  • Generous paid time off and holiday leave
  • Opportunities for career advancement and professional development
  • Discounted hotel stays and dining at our properties
  • Collaborative and inclusive work culture

About us

Hospitality Resources Inc' is a leading hospitality management company with a portfolio of premier hotels and resorts across the Philippines. Our mission is to provide exceptional guest experiences through innovative and sustainable hospitality solutions. With a strong emphasis on customer service, we are committed to creating a welcoming and comfortable environment for our guests. Join our dynamic team and be a part of our continued success in the industry.

Apply now

  • Duty Officer-MCIA

    2 weeks ago

    Mactan, Philippines Aboitiz Construction, Inc. Full time ₱800,000 - ₱1,200,000 per year

    ResponsibilitiesMonitor and manage the day-to-day operations of airport facilities, ensuring all systems are functioning properly.Coordinate maintenance activities and prioritize work orders based on urgency and impact on operations.Act as the first responder to facility-related emergencies, ensuring prompt and effective resolution.Coordinate with emergency...

  • Duty Manager

    3 weeks ago

    Cebu City, Philippines The Reef Island Resort Mactan Cebu Full time

    Company Description The Reef Island Resort, Mactan is an architectural icon designed to be in harmony with nature. Located on the beautiful shores of Mactan, the resort offers unique experiences influenced by the natural elements. The hotel boasts 175 rooms and suites, with interiors that reflect Philippine splendor through local craftsmanship and materials....

  • Duty Manager

    5 days ago

    Cebu City, Central Visayas, Philippines Mactan Seascapes Services Inc. Full time ₱25,000 - ₱1,200,000 per year

    FILINVEST COMPANY: CRIMSON RESORT & SPA MACTANJOB SUMMARY:In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the General Manager, that under the general guidance of the Executive Office Manager, the Duty Manager provides general management support...

  • Duty Manager

    1 day ago

    Cebu City, Central Visayas, Philippines The Reef Island Resort Mactan Cebu Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionThe Reef Island Resort, Mactan is an architectural icon designed to be in harmony with nature. Located on the beautiful shores of Mactan, the resort offers unique experiences influenced by the natural elements. The hotel boasts 175 rooms and suites, with interiors that reflect Philippine splendor through local craftsmanship and materials....

  • Duty Manager

    2 weeks ago

    Cebu City, Philippines Filinvest Group Full time

    FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN JOB SUMMARY: In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the General Manager, that under the general guidance of the Executive Office Manager, the Duty Manager provides general management support...

  • Duty Manager

    2 weeks ago

    Cebu City, Philippines Filinvest Group Full time

    FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN JOB SUMMARY: In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the General Manager, that under the general guidance of the Executive Office Manager, the Duty Manager provides general management support...

  • Duty Manager

    7 days ago

    Cebu City, Central Visayas, Philippines Robinsons Land Corporation Full time ₱900,000 - ₱1,200,000 per year

    DepartmentRoomsEmployee TypeProbationaryJob ResponsibilitiesThe Duty Manager plays a crucial role in ensuring the smooth and professional operation of hotel services. This position involves overseeing various departments, managing staff, and ensuring guest satisfaction while adhering to hotel policies. Represents the management in handling guest complaints...

  • Duty Manager

    7 days ago

    Cebu City, Central Visayas, Philippines Robinsons Land Corp Full time ₱900,000 - ₱1,200,000 per year

    DepartmentRoomsJob posted onOct 06, 2025Employment typeProbationaryJob Responsibilities:The Duty Manager plays a crucial role in ensuring the smooth and professional operation of hotel services. This position involves overseeing various departments, managing staff, and ensuring guest satisfaction while adhering to hotel policies. Represents the management in...

  • Duty Manager

    2 weeks ago

    Cebu City, Philippines Filinvest Group Full time

    FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN JOB SUMMARY : In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the General Manager, that under the general guidance of the Executive Office Manager, the Duty Manager provides general management support...

  • Duty Manager

    7 days ago

    Cebu City, Central Visayas, Philippines Robinsons Hotels and Resorts Full time ₱1,200,000 - ₱2,400,000 per year

    Duties & Responsibilities:PROVISION OF GUEST SERVICESupervise the overall operations of the Hotel during the shift.Act on all points that need to be resolved and information that needs action.Maintain a high level of public relations with the clientele.Ensure to maintain an accident or incident report log for the review of the Front Office Manager and the...