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BPO ITSD Team Leaders and Quality Analysts

2 weeks ago


Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time $3,000 - $5,000 per year

ITSD Team Leaders and Quality Analysts

Work setup: On-site, Quezon City

Work schedule: Night shift

Full-Time, Permanent Role

Qualifications:

  • At least 2-3 years of experience as an ITSD Team Leader.
  • At least 1-2 years of experience as an ITSD Quality Analyst.
  • Experience in People Management (for TL role).
  • An ITIL Certification is a plus.

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