sales supervisor

I. POSITION PURPOSE

To lead, supervise, and develop the Sales Team to achieve and exceed sales targets by implementing company strategies, enforcing discipline and standards, ensuring professional conduct, and building a high-performance, aggressive, and accountable sales culture aligned with the company's values and operational systems.

II. CORE ROLE

The Sales Supervisor/Manager/Regional Manager serves as:

· Leader of all sales personnel under assigned territories

· Strategist & Executor of marketing & sales programs

· Enforcer of organizational values, culture, discipline, and standards

· Driver of productivity, performance, and results

· Protector of company interest, compliance, and investment

III. DUTIES, FUNCTIONS & RESPONSIBILITIES

1. PEOPLE MANAGEMENT
A. Based on Management Quality Standards

Ensure every team member demonstrates:

· Values: integrity, humility, respect, unity, ownership, professionalism

· Culture: discipline, camaraderie, teamwork, "bayanihan," result-oriented mindset

· Character: honesty, reliability, emotional maturity

· Attitude: positive, proactive, aggressive toward work

· Behavior: ethical, consistent, compliant with internal rules & field standards

B. Based on Marketing & Sales Strategies

· Implement all sales and marketing directives from management

· Ensure team compliance with strategic plans, territorial assignments, target accounts, and activity volume

· Train, coach, and correct personnel in line with the company's marketing framework

C. Competency Development

· Assess skills of each sales personnel

· Conduct focused coaching and field training

· Enforce competency growth through daily tasks, weekly evaluations, and continuous performance improvement

D. Aggressiveness & Strategic Direction

Sales leader must be:

· Aggressive: high-activity, high-pressure, high-performance management

· Strategist: able to plan, direct, and execute tactical sales operations

· Combative: competitive in winning customers, objections, and market share

2. MONITORING OF PEOPLE'S ACTIVITIES

· Daily monitoring of field activities (calls, visits, demos, presentations)

· Review Daily Sales Reports (DSR), Weekly Reports, Monthly Scorecards

· Ensure accuracy, truthfulness, and timeliness of all sales submissions

· Conduct weekly activity audits and performance review

· Monitor presence and movement of personnel in assigned territories

3. ENCOURAGE & DEVELOP PEOPLE

· Build confidence, aggressiveness, and winning mindset

· Provide personal guidance, coaching, and emotional support

· Reinforce discipline through positive reinforcement and corrective action

· Develop potential leaders within the team

4. MOTIVATE PEOPLE THROUGH MARKETING STANDARDS

· Motivate based on structured programs (targets, incentives, bonus, recognition)

· Use strategic motivation aligned with:

o    territory performance

o    account potential

o    competitive activities

· Strengthen morale and unity in the team to avoid internal conflict

· Drive performance through weekly goal-setting and accountability talks

5. REPORTING RESPONSIBILITIES

Must strictly report:

· Daily – activities, issues, opportunities, customer updates

· Weekly – accomplishments, pipeline, performance scorecard

· Monthly – sales summary, territory results, challenges, plans

· Submit all reports on or before deadlines

· Ensure accuracy and integrity of all data to avoid misleading management

6. TARGET ACHIEVEMENT (BY ALL MEANS ETHICAL & LEGAL)

· Must achieve or exceed assigned monthly, quarterly, and annual sales targets

· Plan and execute strategies to penetrate accounts and convert opportunities

· Solve problems immediately to avoid losing sales

· Secure commitments and close deals aggressively

· Ensure 100% accountability on team performance

7. OTHER FUNCTIONS & AUTHORITIES VESTED BY MANAGEMENT

· Approve or disapprove team requests (territory, schedules, documents)

· Enforce disciplinary actions within authority limits

· Lead product launches and strategic hospital penetrations

· Handle customer concerns, complaints, and escalations

· Represent the company in meetings, LGU relations, hospital visits, and bidding

· Protect company assets, reputation, and investments

· Maintain confidentiality of all company information

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