Team Lead BPO Healthcare

This position is responsible for supervising a team of USRNs in delivering accurate and high-quality clinical support and services for healthcare clients. The role involves performance management, training, coaching, quality control, and ensuring adherence to compliance and SLA standards within a BPO setting.Location: Ortigas, Pasig Shift: Night Shift...

Position Type: ManagerEmployment Type: Full-TimeWork Setup: On-site, Night shiftLocation: Ortigas (Pasig)Industry: BPOBase Salary: PHP 35, ,000About the Job:Join our client's team as an AR Team Lead and drive excellence in workflow processes and client interactions. You'll oversee operations with a strong focus on compliance and security, while championing...

Key Responsibilities:- Lead and manage a team of USRNs involved in clinical functions such as utilization management, case management, prior authorizations, appeals, or claims review.- Track and evaluate team performance against established KPIs and SLAs, ensuring quality, productivity, and timely delivery.- Ensure full compliance with HIPAA, client-specific...

Must be a graduate of any Medical Allied course (e.g., Nursing, MedTech, Pharmacy, PT, RadTech, etc.)With at least 6 months of BPO or Customer Service experience handling US Healthcare account (preferably voice account and Prior Authorization knowledge)Excellent English communication skillsAmenable to work on night shifts, weekends, and holidaysWilling to...

A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our Team Is Composed Of...

PHRN – We Are Hiring (1-Day Virtual Hiring Process)Location: Pasig (Onsite)Salary: Up to ₱50,000 + Sign-On BonusStart Date: ASAPJob Highlights1-Day Virtual Hiring ProcessUp to ₱50,000 salary packageWith Sign-On BonusNo BPO Experience RequiredImmediate HiringQualificationsRegistered Nurse (PHRN) – active licenseNo BPO experience required, OR with at...

Company Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated...

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our Team Is Composed Of...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAcquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating...