Call Center Representative

1 day ago

Taguig, National Capital Region, Philippines Comrise Full time ₱300,000 - ₱600,000 per year

Job Purpose:

The Call Center Representative serves callers by professionally answering inquiries, researching and resolving problems, and collecting self-pay balances.

Duties and Responsibilities

  • Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating, and providing information
  • Process patient credit card payments over the phone to resolve outstanding self-pay balances
  • Possess basic working knowledge of healthcare claims processing including ICD-9/10, CPT, and HCPC codes, as well as 1500 forms
  • Possess working knowledge of the fundamental concepts in healthcare reimbursement methodologies and revenue cycle
  • Uses the GE and Epic workflow systems and other tools available to them
  • Ability to analyze, identify and resolve issues on patient accounts
  • Act cooperatively and courteously with patients, visitors, co-workers, management and clients
  • Adheres to the policies and procedures established for the client/team
  • Meets and maintains daily productivity standards established in departmental policies
  • Meets and maintains quality standards established in departmental policies
  • Ability to maintain composure when handling particularly difficult calls with customers
  • Perform all other tasks related to Call Center Department areas of responsibilities
  • Performs other related duties and special projects as required
  • Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Can start ASAP

Job Type: Full-time

Pay: Php25,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

  • Call Center Representative

    7 days ago

    Taguig, National Capital Region, Philippines 1840 & Company Full time $19,200 - $32,000 per year

    The Call Center Representative is responsible for assisting members with outstanding balances, resolving account issues, recapturing cancelled memberships, and proactively addressing concerns to support member satisfaction and retention. The role emphasizes delivering a positive and professional experience that aligns with the Judgement Free Zone philosophy....

  • Call Center Agent

    7 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱250,000 - ₱500,000 per year

    TASQ is seeking English-speaking call center agents for on-site positions in Taguig, with openings available starting May 13. The initial screening interview will take place via phone, so please ensure your phone line is open.- A minimum of a High School Diploma or equivalent is required.- Ideally, candidates should have one year of experience in call center...

  • NO CALL Pure Non-voice

    7 days ago

    Taguig, National Capital Region, Philippines SGS - Sapient Call Center Full time

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for providing exceptional customer service and technical assistance to customers via phone, email, and chat.Job Responsibilities:Answer incoming calls, emails, and chat requests from customers seeking technical...

  • Call Center Agent

    7 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per year

    TASQ is looking for English speakers to work on-site in Taguig for its collections call center agent account on June 3.The prescreening interview will be done over the phone.Job Description:Requirements:High School Diploma or its equivalent1 year of call center collections, customer service, or telemarketing experience preferred, but not required.Good...

  • Call Center Agent

    1 day ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱15,000 - ₱30,000 per year

    TASQ is looking for Spanish-speaking bilingual call center agents who are prepared to work on-site in Taguig, starting May 12.The pre-screening interview will be conducted over the phone, so please make sure your phone line is available.**In this role, you will:**- Assist customers by empathetically addressing their inquiries or concerns regarding financial...

  • Call Center Supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines Huawei Consumer Business Group Full time ₱300,000 - ₱600,000 per year

    Company DescriptionHuawei Technologies Co. offers products and services in over 170 countries, serving a third of the world's population. As one of Huawei's key business units, Huawei Consumer Business Group became the third-largest smartphone maker globally in 2015, providing an excellent user experience through its range of smartphones, PCs, tablets,...

  • Call Center Agent

    2 weeks ago

    Taguig, National Capital Region, Philippines The Empress Core Health & Wellness Inc. Full time ₱360,000 - ₱720,000 per year

    The Empress Core Health & Wellness Inc. is hiring a Full time Call Center Agent role in Taguig, NCR. Apply now to be part of our team.Requirements for this role:Flexible hours availableLOCAL ACCOUNTCALL CENTER AGENTDAY SHIFT / LOCAL ACCOUNTOne Interview onlyNo exam/ no assessmentQUALIFICATIONS:HS/SHS/College graduate – no experience requiredBPO, Call...

  • Head of Call Center

    3 days ago

    Taguig, National Capital Region, Philippines Carmudi Philippines Full time ₱900,000 - ₱1,200,000 per year

    Role DescriptionThe Call Center Lead will be responsible for leading the Philippines call center team with a strong focus on sales delivery and lead conversion. The roleholder will be responsible for managing daily outbound and inbound call operations, driving productivity through structured lead management, and setting up scalable sales processes to meet...

  • Call Center Agent

    7 days ago

    Taguig, National Capital Region, Philippines KLP Full time ₱216,000 - ₱240,000 per year

    Welcome to the new job opportunitiesURGENT HIRINGLOCAL ACCOUNTCALL CENTER AGENTDAY SHIFT / LOCAL ACCOUNTOne Interview onlyNo exam/ no assessmentQUALIFICATIONS:HS/SHS/ College graduate with experience in BPO/Call Center local account or in salesCan START ASAPLocation: McKinley, Taguig CitySalary: P18, P20,000.00 plus incentive/commissionCommissionFull...

  • Call Center Agent

    2 weeks ago

    Taguig, National Capital Region, Philippines Valeros Velasco Tabernilla Proverify INC. Full time ₱15,000 - ₱30,000 per year

    About the role Join our thriving call centre team at Valeros Velasco Tabernilla Proverify INC. as a Call Center Agent | Healthcare Account. In this full-time position based in Taguig City Metro Manila, you will be the frontline voice of our company, providing exceptional customer service and support to our healthcare clients.What you'll be doingHandle...