
Technical Support/Smartphone Technician
12 hours ago
Job description
- Diagnosis and troubleshooting mobile devices to identify hardware and software issues
- Use diagnostic tools and software to accurately pinpoint problems
- Replace or repair damaged components, including screens, batteries, charging ports, and buttons
- Clean and remove dust, debris, or moisture affecting device performance
- Skillfully disassemble and reassemble mobile devices, avoiding damage
- Conduct soldering or micro soldering to repair small components on circuit boards
- Retrieve data from malfunctioning or damaged devices, including photos, contacts, and files
- Thoroughly test repaired devices to ensure all functions work correctly
- Perform quality control checks to meet industry standards and ensure customer satisfaction
- Maintain an inventory of replacement parts, tools, and supplies
- Keep meticulous records of repairs, including work performed, parts used, and customer information
- Stay updated on the latest mobile device models, technologies, and repair techniques
Job Qualification:
- Candidate must possess at least bachelor's/ College Degree/ Electronics 4 years Graduate
- Knowledgeable in technical skills
- Can assist the customer in smart phone problem, settings, software, apps and functions.
- Can Diagnose and repair smart phone -Can communicate well with client, superior and coworkers
- Willing to undergo training
- Fresh graduate are welcome to apply as training will be provided
- Can pass the exam in O-Elite Lv1 before regularization
- Knowledgeable in computer and Microsoft office application
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