E-Commerce Product Data Specialist

E-Commerce Product Data Specialist

About Telostaff:

We help companies and people be the best version of themselves.

Telostaff is a premier staffing agency specializing in connecting small and emerging U.S.-based businesses with talented, fully-remote professionals from the Philippines. Our mission is to foster growth and innovation by providing dynamic companies with the support they need to thrive. Unlike traditional BPO giants, we partner with agile, newer enterprises that offer a vibrant, collaborative, and fun work environment, free from rigid corporate structures. If you are looking to join a forward-thinking organization that values creativity and teamwork, consider applying today

Job Summary

The E-commerce Product Data Specialist supports high-volume product onboarding and catalog accuracy for an automotive equipment and parts website built on Shopify. This role focuses on converting manufacturer price sheets into SEO-ready listings, preparing images, maintaining clean product data, and ensuring each SKU is properly entered into both Shopify and Jobber for seamless order processing.

Initially, the specialist will focus on bulk product setup and data integrity under the direction of the in-house webmaster, who manages approvals and publishing. Over time, the scope may expand into drop-ship order coordination, vendor communication, and customer support—including occasional phone-based assistance once trained on product lines and comfortable with the subject matter.

Duties and Responsibilities

• Build draft product listings in Shopify including titles, descriptions, specs, variants, pricing, and basic SEO fields.
• Follow detailed SOPs and screen-recorded walkthroughs provided by the webmaster to ensure consistency and accuracy.
• Use CSV import templates for mass uploads. Normalize and clean data from manufacturer or distributor price sheets.
• Maintain consistent naming conventions, part numbers, and taxonomy across hundreds or thousands of SKUs.
• Prepare and organize web-ready product images (crop, resize, compress, and name properly).
• Stop at a defined "draft" checkpoint and hand off for the webmaster's final review and publishing.
• Add corresponding SKUs into Jobber so that online and service workflows stay aligned for quoting, invoicing, and inventory.
• Support order-related tasks as volume grows—such as confirming PO details with manufacturers, processing drop-ship steps, and sending customer emails for order status or tracking.
• Keep an organized task list, report daily progress on product uploads, and flag any issues or missing information that could delay completion.
• Collaborate with the U.S. team to improve upload efficiency and data accuracy.
• Take on additional tasks as needed to support the broader operations and e-commerce team.

Required Skills and Abilities:

• Minimum 2 years of experience in e-commerce product data, catalog management, or CMS administration.
• Shopify experience is required, especially with bulk product creation and CSV uploads.
• Comfort working with structured data and templates (e.g., price sheets, Shopify CSV uploads, or basic Excel/Google Sheets cleanup).
• Basic understanding of on-page SEO for product titles and descriptions.
• Competency in basic image editing (e.g., Photoshop, Canva, or similar tools).
• Understanding of inventory and accounting flows; QuickBooks familiarity is helpful for context, though not used daily.
• Strong written English for vendor and customer communication and clear documentation.
• High attention to detail and process discipline in a fast-moving, data-driven environment.
• Ability to work U.S. hours, with flexibility once independently working in the role dependent on client preferences.

Preferred Qualifications:

• Background in automotive parts, tools, or service equipment.
• Familiarity with Jobber for quoting, invoicing, or item setup.
• Experience using project trackers such as Asana, ClickUp, or Trello.
• Strong spoken English and confident phone communication—able to clearly and comfortably interact with U.S.-based vendors, customers, or technicians once trained on the company's products.
• Comfortable serving as a backup for inbound calls, confirming purchase orders with manufacturers, or assisting customers by phone regarding order updates or tracking.
• Demonstrated customer-service mindset and professionalism in previous roles.

Telostaff Core Values and Benefits:

Together we…

• Focus On People: We consistently demonstrate care, love, dignity, and respect in all interactions, fostering deep connections and understanding.
• Embrace a Growth Mindset: We nurture curiosity, foster self-improvement, and approach challenges with a problem-solving and solution-oriented attitude, unlocking endless possibilities for personal and professional development.
• Pursue Excellence: We deliver exceptional customer service, maintain an unwavering commitment to quality, and continuously innovate to exceed expectations and set new standards of achievement.
• Operate Proactively: We take responsibility for actions, ensure tasks are completed efficiently, foster clear communication, and embrace gratitude as a guiding principle, embodying a culture of accountability and appreciation.

Benefits:

• Work remotely
• Internet Stipend
• Company IT equipment (laptop, monitor, etc.)
• 12 PTO Days + 12 Holidays annually
• 13th month pay
• Scheduled salary adjustment after six months, 1 year, and each year after

Job Type: Full-time

Pay: Php44, Php52,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Opportunities for promotion
• Pay raise
• Work from home

Education:

• Bachelor's (Required)

Experience:

• E-commerce Product Data: 2 years (Required)
• Shopify: 2 years (Required)

Language:

• English (Required)

Work Location: Remote