L3 Customer Support

5 hours ago

Manila, National Capital Region, Philippines Monee Full time ₱250,000 - ₱500,000 per year

Job Description

  • Address and resolve escalated customer complaints, issues, and disputes effectively and efficiently
  • Investigate complaints and collaborate with different teams to facilitate their resolution
  • Handle special tasks to resolve customer queries promptly and effectively
  • Summarize and report reasons for escalations to the operations team, analyze root causes, and recommend actions to prevent similar issues in the future
  • Contribute to the team's efforts by accomplishing related tasks and providing support when needed

Requirements

  • At least 1-2 years experience in customer service and complaint management experience, preferably experience in financial services
  • Must have good time management skills to handle assigned cases
  • Excellent communication (verbal and written) and interpersonal skills
  • Problem-solving and decision-making skills
  • Willing to work in Mandaluyong City, Ortigas, and available for weekend shifts

  • PLSQL L3 Support

    4 hours ago

    Manila, National Capital Region, Philippines PeopleLogic Full time ₱42,000 - ₱60,000 per year

    Hi Connection,We have opening for PLSQL L3 Support - Philippines kindly share me your updated resumeBelow find the details.Job Title : PLSQL L3 SupportLocation : PhilippinesType : Full Time and PermanentExperience : 6-10 YearsSkill set: PLSQL, Unix C++, Oracle, Service now, Jira etcJob Description :Skills Required:o Languages (Primary): Unix, PL/SQLLanguages...

  • L3 Technical Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines KMC Solutions Full time ₱500,000 - ₱1,200,000 per year

    Our client is currently expanding their Technical Support team and looking for an L3 Technical Support Engineer. This position will work closely with Care Support, Quality Engineering (QE), and Engineering groups worldwide.The successful candidate must be technically oriented with knowledge and experience of cloud technologies (REST, HTTP, APIs), IoT...

  • Salesforce L3 Support

    1 week ago

    Manila, National Capital Region, Philippines FCM Travel Asia Full time ₱1,200,000 - ₱3,600,000 per year

    FCM is one of the world's largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM's flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel...

  • L3 Virtualization Systems Administrator

    3 hours ago

    Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱80,000 - ₱160,000 per year

    SUMMARYWe are seeking a highly skilled and client-oriented Virtualization Systems Administrator to join our growing technical team. This role is responsible for managing and optimizing large-scale virtualization infrastructures across Linux, with hands on Kernel-based Virtual Machine (KVM) Virtualization, and VDI platforms experience. The ideal candidate has...

  • Customer Support Manager

    1 week ago

    Manila, National Capital Region, Philippines CUBE Full time ₱900,000 - ₱1,200,000 per year

    CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients.Why us? CUBE is a globally recognized brand at the forefront of...

  • Customer Support Manager

    1 week ago

    Manila, National Capital Region, Philippines CUBE Full time ₱1,200,000 - ₱1,500,000 per year

    CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? CUBE is a globally recognized brand at the forefront of...

  • Storage Backup Support

    5 hours ago

    Manila, National Capital Region, Philippines Ad Astra Consultants Full time ₱1,200,000 - ₱2,400,000 per year

    Storage Backup SupportJD Title:Mainframe Storage Administrator – L3 – 10+ years of experienceTitle of Position:Mainframe or z/OS Storage AdminSummary of key responsibilitiesManage BAU (Business as Usual) Service Delivery for Mainframe OS/Storage in a Technical CapacityThis is for a pure Technical Hands-On role and not for a Team Lead PositionWork on...

  • L3 Helpdesk Support

    1 week ago

    Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱900,000 - ₱1,200,000 per year

    JOB RESPONSIBILITIESServe as the final escalation point for advanced help desk issues.Diagnose and resolve complex issues across Microsoft 365, Windows, networking, and virtualization platforms.Perform advanced configuration and administration of Microsoft Entra ID, Azure Virtual Machines, and Azure Virtual Desktop.Manage Cisco Meraki MX, MS, and MR devices,...

  • Customer Support Specialist II

    1 week ago

    Manila, National Capital Region, Philippines PartnerHero Full time ₱900,000 - ₱1,200,000 per year

    Role DetailsType of Support: Omnichannel (Mix of Voice and Non Voice)Contract Duration: Full TimeTraining Schedule: To be DeterminedProduction Schedule: To be DeterminedWork Type and Location: Hybrid, Metro ManilaExpected Start Date: October 10, 2025About UsPartnerHero is now Crescendo — a stronger, bolder force in customer experience. Crescendo...

  • Customer Support Specialist III

    1 week ago

    Manila, National Capital Region, Philippines PartnerHero Full time ₱900,000 - ₱1,200,000 per year

    Role DetailsType of Support: Omnichannel (Mix of Voice and Non Voice)Contract Duration: Full TimeTraining Schedule: To be DeterminedProduction Schedule: To be DeterminedWork Type and Location: Hybrid, Metro ManilaExpected Start Date: October 16, 2025About UsPartnerHero is now Crescendo — a stronger, bolder force in customer experience. Crescendo...