Virtual Customer Service

4 hours ago

Manila, National Capital Region, Philippines ILBY PTY LTD Full time ₱300,000 - ₱336,000 per year

Salary Range: AUD 650 - AUD 750 (Pay will be paid in Australian Dollar)

Requirements:

  • Work-from-Home Opportunity
  • Must have a reliable laptop/desktop and a stable internet connection.
  • Proficient in English, both written and spoken.
  • Flexible working hours based on task requirements.
  • Must be available to start early and attend to tasks as needed (Australia market).
  • Experience in short-stay operations (in Australia) is an advantage.

Responsibilities:

  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions for maintenance and repairing as quickly as possible.
  • Getting quotation from contractor for maintenance and repairing then get approval from owner of property before proceed.
  • Cooperate with other operation team to make sure guests get the best service during their stay.
  • Record information in the spreadsheet accordingly
  • Carry out ad-hoc task assigned by Superior or Director(s)

Job Type: Full-time

Pay: Php24, Php28,000.00 per month

Benefits:

  • Work from home

Experience:

  • Airbnb/Tourism: 1 year (Preferred)
  • Customer Service: 5 years (Required)

Language:

  • English (Required)

Work Location: Remote

Expected Start Date: 01/01/2025

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