Field Technician

2 days ago

Philippines Sprout Solutions Full time ₱250,000 - ₱500,000 per year

THIS IS TEST ONLY
 Job Title: Field Technician

Location: [City, State]
Department: [e.g., Technical Services / Operations / Maintenance]
Reports To: Field Service Manager / Technical Supervisor

Job Summary:

The Field Technician is responsible for installing, maintaining, and repairing equipment or systems at client sites. This role requires hands-on technical expertise, strong troubleshooting skills, and excellent customer service to ensure operational efficiency and client satisfaction.

Key Responsibilities:

  • Perform installation, maintenance, and repair of [equipment/systems — e.g., telecommunications, HVAC units, electrical systems, IT hardware, etc.].

  • Conduct site inspections and diagnostics to identify technical issues and determine appropriate solutions.

  • Calibrate, test, and verify system performance to meet company and client standards.

  • Maintain accurate service records, reports, and documentation.

  • Communicate effectively with clients to explain technical information and ensure service satisfaction.

  • Follow all safety procedures and company policies during on-site work.

  • Coordinate with the operations or logistics team to ensure timely parts delivery and job completion.

  • Provide feedback to the engineering or support team for product/service improvement.

  • Train or assist junior technicians as needed.

Qualifications:

  • Diploma or Bachelor's degree in [Electrical, Mechanical, Electronics, Computer Science, or related field].

  • Proven experience (1–3 years) as a Field Technician, Service Engineer, or similar role.

  • Strong technical knowledge in [relevant domain — e.g., networking, HVAC systems, machinery, etc.].

  • Ability to read and interpret technical manuals, diagrams, and schematics.

  • Proficiency with tools, testing instruments, and field software applications.

  • Excellent problem-solving and time management skills.

  • Good communication and customer service abilities.

  • Valid driver's license and willingness to travel frequently.

Preferred Skills (Optional):

  • Certification in [CompTIA, Cisco, EPA, or manufacturer-specific programs].

  • Experience with remote diagnostics tools and IoT systems.

  • Knowledge of safety and regulatory standards (e.g., OSHA, ISO).

Working Conditions:

  • Primarily field-based role with frequent travel to client sites.

  • May require weekend or on-call work depending on service schedules.

  • Physical ability to lift, carry, and operate technical equipment.

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