Process and Comm Training Analyst
1 week ago
Facilitates multi-week new hire training for Call Center Associates (Academies) Performs analysis to understand client transactions in order to create process improvements. Participate in project transitions such as product launches. Prepares training material and transition documents for new processes, accounts & clients programs for the respective service line.
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Process and Comm Training Analyst
1 week ago
Manila, National Capital Region, Philippines NTT DATA Full timeFacilitates multi-week new hire training for Call Center Associates (Academies)Performs analysis to understand client transactions in order to create process improvements.Reviews and standardizes content as well as tailors material for specific situation.Creates content for high-end (difficult/complex) topics.Conducts/facilitates training on high-end...
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BPO Quality Analysts
2 weeks ago
Manila, National Capital Region, Philippines weSource Management Consultancy Firm Full timeWe are hiring for BPO Quality Analysts ASAPLocation is either BGC or Masinag, AntipoloShifting ScheduleSalary is up to 35KRequirements:At least HS Grad1-2 years QA background in a call center environmentMust have handled an International Financial AccountGood commsCan start ASAP
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Business Process Analyst
4 days ago
Manila, National Capital Region, Philippines International Committee of the Red Cross - ICRC Full timeWhat We DoThe International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate...
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Training and Quality Analyst
1 week ago
Manila, National Capital Region, Philippines Nas Company Full timeJob Title:Training and Quality AnalystTeam:Support OperationsLocation:Remote / HybridReports to:Enablement Manager / Head of SupportAbout helps business owners and entrepreneurs build thriving online communities. We're building the tools and support systems that empower people to connect, grow, and build sustainable businesses. As we scale, we're looking...
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Supervisory Business Analyst
2 weeks ago
Manila, National Capital Region, Philippines JPMorganChase Full timeDescriptionJoin our dynamic team dedicated to ensuring compliance and operational excellence in electronic communications. As an International Supervisory Analyst, you will play a crucial role in supporting our global initiatives and projects.As a Business Analyst within the Supervision Electronic Communication Program Team, you will be instrumental in...
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Supervisory Business Analyst
4 days ago
Manila, National Capital Region, Philippines JPMorgan Chase Full timeJoin our dynamic team dedicated to ensuring compliance and operational excellence in electronic communications. As an International Supervisory Analyst, you will play a crucial role in supporting our global initiatives and projects.As a Business Analyst within the Supervision Electronic Communication Program Team, you will be instrumental in helping the...
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Lead Process Training Associate
1 week ago
Manila, National Capital Region, Philippines Risewave Consulting, Inc. Full timeJob Overview:We are seeking a highly skilled and motivatedLead Associate – Process Training (USRN)to support our USRN Healthcare account. The ideal candidate will have strong experience in training delivery, excellent communication skills, and a solid understanding of US Healthcare processes.Key Responsibilities:Collaborate with Operations, Training, and...
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Supervisory Business Analyst
1 week ago
Manila, National Capital Region, Philippines JPMorganChase Full timeJOB DESCRIPTIONJoin our dynamic team dedicated to ensuring compliance and operational excellence in electronic communications. As an International Supervisory Analyst, you will play a crucial role in supporting our global initiatives and projects.As a Business Analyst within the Supervision Electronic Communication Program Team, you will be instrumental in...
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Global Change Management Analyst
2 weeks ago
Manila, National Capital Region, Philippines RELX Group Full timeJob SummaryThe role supports organizational change initiatives, particularly around technology rollouts like the telephony project, by coordinating stakeholder engagement, communications, training, and deployment logistics. It involves crafting clear messaging, facilitating training programs, and collaborating with cross-functional teams to ensure smooth...
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Process Quality Analyst
2 weeks ago
Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full timeBe #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...