General Manager

5 hours ago

Manila, National Capital Region, Philippines Bluedge Outsourcing, OPC Full time $120,000 - $240,000 per year

General Manager

Location: Manila NCR (Remote / WFH)

Reports to: Managing Director

Direct reports: Operations, Heads of Departments, Product and Service Development/Delivery

Role Summary

The General Manager (GM) is responsible for turning strategy into execution. They oversee day‑to‑day operations, drive operational excellence, and ensure the company scales efficiently while delivering outstanding results for customers, employees, and stakeholders.


Key Responsibilities

Strategic Leadership

  • Partner with the MD and leadership team to define and execute the company's long‑term strategy.
  • Translate strategic goals into clear operational plans, priorities, and KPIs.
  • Provide data‑driven insights to support executive decision‑making.

Operational Excellence

  • Own and optimize core business operations, processes, and systems across departments.
  • Design and implement scalable processes to support growth and efficiency.
  • Set and monitor performance metrics to ensure operational targets are met or exceeded.

People & Culture

  • Lead, mentor, and develop high‑performing teams and managers.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Partner with HR on workforce planning, talent development, and organizational design.

Financial & Risk Management

  • Work closely with the CFO to manage budgets, forecasts, and cost efficiency.
  • Identify operational risks and implement controls, policies, and procedures to mitigate them.
  • Ensure compliance with relevant laws, regulations, and internal standards.

Cross‑Functional Collaboration

  • Align operations across departments such as Sales, Marketing, Product, Finance, and HR.
  • Break down silos and ensure smooth communication and execution across the organization.
  • Support service, product and market expansion initiatives from an operational standpoint.

Customer & Stakeholder Focus

  • Ensure operations consistently support a high‑quality customer experience.
  • Serve as a key point of contact for major operational partners and vendors.
  • Represent operations in board meetings and executive updates as needed.

Requirements

  • 8+ years of progressive leadership experience in operations, general management, or similar roles.
  • Proven track record in scaling operations and leading teams in a SME/enterprise environment.
  • Strong understanding of financial management, KPIs, and data‑driven decision‑making.
  • Experience designing and implementing processes, systems, and tools to support growth.
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to operate strategically while being hands‑on when needed.

Preferred Qualifications

  • Experience in Service Supply (BPO), Education and SaaS
  • Previous experience as a VP of Operations, or General Manager.
  • MBA or equivalent business/management qualification (nice to have, not required).

Personal Attributes

  • Strategic thinker with a strong execution mindset.
  • Highly analytical, organized, and detail‑oriented.
  • Confident decision‑maker who thrives in fast‑paced, evolving environments.
  • Collaborative leader who builds trust and alignment across teams.

  • General Manager

    4 hours ago

    Manila, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱1,800,000 - ₱2,160,000 per year

    General Manager – Food Solutions (Canteen Services)Work Address: Metro ManilaWork Set-up: On - siteWork Schedule: Day shiftABOUT THE POSITIONThe General Manager – Food Solutions is responsible for the strategic leadership and day-to-day management of canteen operations across one or multiple sites. This role oversees food production, staff management,...

  • General Manager

    6 hours ago

    Manila, National Capital Region, Philippines People Story Full time ₱2,000,000 - ₱2,500,000 per year

    Our client, a bold and innovative creative technology agency, is seeking an entrepreneurial General Manager to lead its expansion in the Philippines.This agency fuses data-driven strategy with standout creative solutions, partnering closely with leading brands and media agencies to deliver award-winning campaign experiences.As General Manager, you'll...

  • General Manager

    2 weeks ago

    Manila, National Capital Region, Philippines EPS STAFFING SERVICE GROUP, INC. Full time ₱120,000 - ₱150,000 per year

    Reports to: Director of OperationsLocation: Manila/Cebu with frequent travel to hotel sitesType: Full-TimeJob Summary:We are seeking a dynamic and results-driven Group Hotel Operations Manager to oversee the daily operations of a chain of approximately three hotels. The ideal candidate must have demonstrated experience in multi-property hotel management, a...

  • General Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Tigerux Agile Innovation Full time ₱1,500,000 - ₱2,000,000 per year

    GENERAL MANAGER (FCMG)RESPONSIBILITIES:Strategic LeadershipDevelop and implement strategic plans to achieve company objectives.Lead cross-functional collaboration to ensure alignment between marketing, sales, operations, and finance.Lead business development initiatives and partnerships.Operations ManagementOversee daily operations across manufacturing,...

  • Personal Assistant to the General Manager

    5 hours ago

    Manila, National Capital Region, Philippines DVI Solution Full time ₱1,200,000 - ₱3,600,000 per year

    Company Summary Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and...

  • Sr. Manager, Demand Generation

    2 weeks ago

    Manila, National Capital Region, Philippines MicroSourcing Full time ₱2,500,000 - ₱6,000,000 per year

    Position: Sr. Manager, Demand GenerationLocation: Manila, PhilippinesWork setup & shift: **Onsite/Dayshift Why join MicroSourcing? Responsibilities:The Director of Demand Generation will design, lead, and scale MicroSourcing's demand generation engine. This senior leader will be accountable for delivering qualified pipeline and measurable revenue impact,...

  • Deputy General Manager

    4 hours ago

    Manila, National Capital Region, Philippines Kimberland Construction Inc. Full time ₱120,000 - ₱180,000 per year

    Role Summary:As the Deputy General Manager, you will lead and oversee the end-to-end Engineering & Design function, including Quantity Surveyors to support the General Manager in delivering innovative construction and design across the company's projects. This senior level is ideal for someone with 20 years in construction, especially in high-end hotel and...

  • Sales Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱250,000 - ₱450,000 per year

    About WristWristis the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...

  • Sales Coordinator

    3 hours ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱240,000 - ₱500,000 per year

    Company DescriptionAbout WristWristis the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics,...

  • Deputy General Manager

    5 hours ago

    Manila, National Capital Region, Philippines Upsurge Unlimited Resources, Inc. Full time ₱1,080,000 - ₱1,560,000 per year

    Role Summary:As the Deputy General Manager, you will lead and oversee the end-to-end Engineering & Design function, including Quantity Surveyors to support the General Manager in delivering innovative construction and design across the company's projects. This senior level is ideal for someone with 20 years in construction, especially in high-end hotel and...