Client Relationship Support

Were Hiring: Client Relationship Support
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for Client Relationship Support to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role
: Client Relationship Support

Work Arrangement
: Work from Office

Location
: Philippines - Angeles (Pampanga)

Schedule
: Morning shift

The Client Relationship Support role is responsible for providing high-quality administrative and operational support to ensure the efficient day-to-day functioning of the team. This position requires strong organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The role plays a key part in maintaining client satisfaction, supporting the Flick National team, and ensuring all client requirements are actioned accurately and on time.

Key Responsibilities

• Provide administrative support to the Client Relationship and National teams
• Ensure accurate data entry, documentation uploads, and reporting within the client portal
• Maintain organised records, files, and structured workflows
• Coordinate and track client-related requests to ensure timely and accurate completion
• Communicate professionally with internal teams and clients via email and other platforms
• Support process improvements to enhance efficiency and client satisfaction
• Manage competing priorities and deadlines with minimal supervision

Required Skills And Qualifications (Non-Negotiable)

• Strong attention to detail, particularly in data entry, documentation, and reporting
• Excellent written and verbal communication skills
• Strong time management and prioritisation abilities
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams)
• Ability to quickly learn and adapt to new systems and tools
• Highly organised with the ability to maintain structured records and workflows

Perks & Benefits (Work From Office/Hybrid)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties with items to give away and cash prizes
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff Free Coffee, Meals and Beer Fridays
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.