Business Developer

5 days ago

Mandaluyong City, National Capital Region, Philippines VidaXL Services (PH) Inc. Full time $104,000 - $130,878 per year

Summary of Job Role and Place in Organization 

We are seeking a proactive and results-driven Business Developer – BPO to identify, evaluate, and establish strategic outsourcing partnerships across East and Southeast Asia. This role focuses on sourcing qualified BPO vendors in creative services (e.g., 3D modeling, rendering, image/video production, content writing), managing the end-to-end onboarding process, and maintaining healthy vendor relationships to support our rapidly scaling business.

Key Responsibilities:

1. BPO Sourcing & Development (60%)

  • Identify, assess, and establish partnerships with BPO vendors across target markets (e.g., Philippines, Vietnam, Thailand, Malaysia, Indonesia).

  • Conduct capability assessments through test projects, cost benchmarking, and quality evaluation.

  • Lead contract negotiation with new vendors, ensuring commercial and delivery terms meet company requirements.

  • Collaborate with legal and finance to finalize agreements and onboarding.

2. Vendor Management & Performance (20%)

  • Work closely with internal production and QA teams to match vendors with business needs by category (e.g., modeling, rendering, video).

  • Monitor vendor KPIs (quality, timeliness, rework rate) and initiate performance reviews.

  • Proactively identify risks or bottlenecks and drive resolution or re-sourcing if necessary.

3. Market Intelligence & Continuous Improvement (10%)

  • Track market trends and competitor practices in the BPO/creative outsourcing landscape.

  • Recommend improvements to vendor management strategy, tools, or pricing models.

4. Cross-Functional Collaboration (10%)

  • Align with internal stakeholders (e.g., design leads, category managers, content ops) to forecast needs and prioritize resource gaps.

  • Act as a bridge between internal teams and external vendors to ensure smooth communication and expectations alignment.

Qualifications:

Must Have:

  • Bachelor's degree in Business, Design, Operations Management, or related field.

  • 3–5 years experience in BPO/vendor sourcing, business development, or creative production outsourcing.

  • Familiarity with outsourcing markets in East/Southeast Asia.

  • Strong negotiation, communication, and project management skills.

  • Comfortable managing multiple external partners and internal stakeholders simultaneously.

  • Excellent English communication; local language skills in SEA countries is a plus.

Nice to Have:

  • Understanding of digital content production workflow (3D, image, animation, etc.)

  • Experience working with remote and multicultural teams.

  • Previous experience in the e-commerce or consumer goods industry.

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