Cloud Specialist

20 hours ago

Makati City, National Capital Region, Philippines Xceler8 Technologies Inc. Full time ₱25,000 - ₱35,000 per year

Client Technical Support & Troubleshooting:

  • Serve as the primary technical point of contact for client-reported incidents related to cloud infrastructure and services.
  • Diagnose, troubleshoot, and resolve complex issues across virtual machines, networking, storage, and application services.
  • Perform root cause analysis (RCA) for critical incidents and implement preventative measures to avoid recurrence.
  • Provide timely and professional communication to clients throughout the issue resolution lifecycle.

Azure Environment Management:

  • Deploy, configure, and manage core Azure infrastructure components, including Virtual Machines, Azure Storage, and Virtual Networks (VNet peering, subnets, NSGs).
  • Support Azure native services, such as Azure Active Directory (Azure AD) for identity and access management, Azure Monitor for performance tracking, and Azure Backup/Site Recovery for business continuity.
  • Assist clients with cost management and resource optimization by identifying underutilized or oversized resources.
  • Multi-Cloud Support and Operations:
  • Provide technical support for client environments hosted on secondary cloud providers (e.g., AWS, Google Cloud Platform).
  • Troubleshoot connectivity and integration issues between different cloud platforms.
  • Manage multi-cloud identities and access controls to ensure consistent security policies.

Security and Compliance:

  • Implement and monitor security configurations based on industry best practices and client requirements.
  • Assist in troubleshooting security alerts originating from tools like Azure Defender for Cloud or Azure Sentinel.
  • Ensure cloud environments comply with data protection regulations relevant to the client's industry.
  • Automation and Continuous Improvement:
  • Develop and maintain scripts (PowerShell or Azure CLI) to automate routine maintenance tasks and deployment processes.
  • Create and update technical documentation for client configurations, standard operating procedures, and troubleshooting guides.

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Benefits:

  • Pay raise

Work Location: In person

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