
Branch Manager
2 days ago
Responsible for the administration and daily operations of the Branch Office, oversees business development, profitability and productivity of the Branch.
Key Responsibilities:
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Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
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Conducts daily operation assessments to ensure growth of the branch.
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Monitors daily production and releases of the branch and provides updates of the branch operations status.
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Maintains client and employee contact in the work area to ensure quality service is being applied.
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Plans, creates and implements programs/processes for branch employees and clients and actively participates in them.
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Prepares Competitors' Analysis and Market Changes Report and submits to Immediate Superior.
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Spearheads marketing saturation drives.
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Maintains business partnership between the company and its business partners such as Loan Consultants, second-hand car dealers, and other organizations.
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Implements the business plans and programs designed by the Marketing Group.
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Delivers marketing activity within the agreed budget.
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Reports regularly the performance of branches to the Immediate Superior.
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Conducts final checking and review of loan application, Credit Approval Memorandum and loan documents.
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Handles client complaints or concerns escalated by the staff.
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Represents the branch during Management Committee meetings and other internal/external meetings.
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Performs other work-related functions and duties that may be assigned.
Key Requirements:
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Degree in Business Management, Sales or Marketing, or other related course is a plus.
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With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacity
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Should have technical marketing skills, relevant product and industry knowledge
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Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills
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Capable to solve amicably customer's/client's complaints
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Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.
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Willing to train in Ortigas Pasig for two (2) weeks.
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