Clinical Coordinator

2 weeks ago

Eastwood Metro Manila, Philippines ClientLink, Inc. Full time ₱900,000 - ₱1,200,000 per year

DUTIES:

Direct the coordination of patient care, under the supervision of the Clinical Manager.

RESPONSIBILITIES:

  • Coordinate patient care among disciplines.
  • Confer with Clinical Manager on problems and complaints.
  • Liaison between coordinating team and nursing office.
  • Perform all coordinating duties, when necessary.
  • Review, and direct, case management notes, document change of Aide, change in service, telephone complaints, etc.
  • Supervise the completion of intake forms, and their appropriate routing, for admission approval.
  • Supervise the scheduling of appropriately skilled person to fill the case, the input of the scheduling information on the computer, and continue to supervise the coordination of scheduling.
  • Supervise the scheduling of replacement workers, as needed, and the input of the scheduling information.
  • Communicate with patients/families on Home Health Aide-related issues.
  • Interview, test, and check references of field staff being considered for hire and supervise the set-up of personnel files.
  • Take telephone referral information.
  • Handle matters related to staff and the patient(s) they serve.
  • Supervise the maintenance of case management notes, related to personal problems and/ other situations that arise with staff, including those relating to patient care.
  • Communicate, on a routine basis, with contract agencies, to maintain smooth relations and to obtain needed information.
  • Advise the Clinical Manager of all new cases to be filled and supervise the review of cases, on a weekly basis.
  • Oversee the documentation, and reporting of changes in patient status, in service requirements, employee staff assignment, and in particular, any unsatisfactory performance.
  • Prepare written performance evaluations of field staff and recommend wage adjustments for them.
  • Supervise field staff, with regard to punctuality, reliability, assignments, and related matters.
  • Discipline field staff to include making recommendations for termination; this includes counseling and making recommendations regarding suggested discipline, or corrective action, where performance problems exist.
  • Negotiate fees based on difficult to serve or acuity level, of patients.
  • Market Agency services to include telemarketing.
  • Performance of other duties, as required.

QUALIFICATIONS:

  • Bachelor's degree in Nursing (must be a Registered Nurse)
  • Experience working in a hospital or clinic
  • Ability to communicate effectively with patients and other health professionals
  • Ability to manage supplies and oversee administrative tasks
  • Ability to work under pressure and pay close attention to detail
  • A working knowledge of medical terminology, medical coding, and HIPAA regulations
  • Willing to be assigned in Eastwood, Libis

CORE BENEFITS:

Competitive Salary

HMO

SSS, PhilHealth & Pag-ibig

Vacation & Sick Leave

Paid holidays

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