Clinical Coordinator
1 week ago
DUTIES:
Direct the coordination of patient care, under the supervision of the Clinical Manager.
RESPONSIBILITIES:
- Coordinate patient care among disciplines.
- Confer with Clinical Manager on problems and complaints.
- Liaison between coordinating team and nursing office.
- Perform all coordinating duties, when necessary.
- Review, and direct, case management notes, document change of Aide, change in service, telephone complaints, etc.
- Supervise the completion of intake forms, and their appropriate routing, for admission approval.
- Supervise the scheduling of appropriately skilled person to fill the case, the input of the scheduling information on the computer, and continue to supervise the coordination of scheduling.
- Supervise the scheduling of replacement workers, as needed, and the input of the scheduling information.
- Communicate with patients/families on Home Health Aide-related issues.
- Interview, test, and check references of field staff being considered for hire and supervise the set-up of personnel files.
- Take telephone referral information.
- Handle matters related to staff and the patient(s) they serve.
- Supervise the maintenance of case management notes, related to personal problems and/ other situations that arise with staff, including those relating to patient care.
- Communicate, on a routine basis, with contract agencies, to maintain smooth relations and to obtain needed information.
- Advise the Clinical Manager of all new cases to be filled and supervise the review of cases, on a weekly basis.
- Oversee the documentation, and reporting of changes in patient status, in service requirements, employee staff assignment, and in particular, any unsatisfactory performance.
- Prepare written performance evaluations of field staff and recommend wage adjustments for them.
- Supervise field staff, with regard to punctuality, reliability, assignments, and related matters.
- Discipline field staff to include making recommendations for termination; this includes counseling and making recommendations regarding suggested discipline, or corrective action, where performance problems exist.
- Negotiate fees based on difficult to serve or acuity level, of patients.
- Market Agency services to include telemarketing.
- Performance of other duties, as required.
QUALIFICATIONS:
- Bachelor's degree in Nursing (must be a Registered Nurse)
- Experience working in a hospital or clinic
- Ability to communicate effectively with patients and other health professionals
- Ability to manage supplies and oversee administrative tasks
- Ability to work under pressure and pay close attention to detail
- A working knowledge of medical terminology, medical coding, and HIPAA regulations
- Willing to be assigned in Eastwood, Libis
CORE BENEFITS:
Competitive Salary
HMO
SSS, PhilHealth & Pag-ibig
Vacation & Sick Leave
Paid holidays
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