Credit and Collection Staff
4 days ago
Key Responsibilities:
Timely Collection of Payments
- Ensure prompt collection of payments and organize activities to maximize cash receipts.
Account Follow-Up and Communication
- Contact patients or account representatives to follow up on overdue accounts and investigate reasons for non-payment.
Negotiation and Resolution
- Negotiate payment plans with delinquent or slow-paying accounts and issue credit hold notifications when necessary.
Escalation and Write-Off Recommendations
- Recommend accounts for collection agency transfer or bad debt write-offs based on payment status.
Recordkeeping and Coordination
Machine/Equipment Used:
Computer
Fax machine
- Credit Card terminals
- Calculator
Qualifications:
- Proven experience in account negotiations and payment collection.
- Ability to work effectively in a fast-paced office setting with flexibility for occasional overtime.
- Strong attention to detail and accuracy in handling financial records and patient data.
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