Smart Buildings Engineer

Since our founding in 2017, Willow has grown from a start-up in Australia to serving customers around the globe. Our product offering digitizes the build world for a better world. We make our customers buildings work smarter for them and the environment.

You will be joining a team of performance-driven Willowers, backed by the most advanced technology the built world has ever seen.

Summary Of Role
As a Smart Buildings Engineer/Digital Twin Technician / Technologist your role is to contribute and lead the deployment of Digital Twins across our global portfolios.

Role & Responsibilities

• Work with Delivery Project Managers and Engineers across all stages of the project including:
• • Pre-Integrations and Discovery,
• • IoT Integrations and Data Acquisition,
• • Data Tagging (Classification and Modelling)
• As a Subject Matter Expert you will support product, software development, customer support, and customer success teams in activities such as knowledge sharing and training sessions, product testing and validation, troubleshooting, etc.
• Review project documentation and produce required documents such as network topologies or similar diagrams.
• Perform data tagging and modelling across multiple sites and run quality assurance reviews to make sure data collected from the different subsystems is accurate.
• Review data in our platform through a front end, database, or API and compare it against other applications.
• Main responsibility is to ensure all data collected and sent through to the Willow platform is of the highest quality and accuracy. This responsibility is at the core of Willow Services and the key to our success.

Skills & Experience Required

• 3+ year experience in Building Automation Services or similar
• Diagnostics and troubleshooting skills in Building Automation/Energy Management Systems are required
• Understanding of technical documentation like network topology, wiring diagrams, points lists, operational manuals and functional descriptions for multiple systems like BMS, EMS, Security, Lighting, etc.
• Intermediate to advanced MS Excel or MS SQL preferred.
• Have excellent fault-finding and technical problem-solving skills.
• A thirst for challenge and a strong desire to excel in your career
• Electrical/Engineering qualifications are viewed favourably but more important is an eagerness to learn new technology
• Enthusiastic, flexible, energetic and highly motivated
• Keen to learn and develop your existing skills and knowledge
• A positive can-do attitude
• Excellent communication skills.

By joining our team of Willowers, we offer true flexible working arrangements, remote and/or hybrid as well as parental leave available for those budding families.

But it is not all about us – it's about you and the world around us. Willowers can dedicate up to 3 days a year to causes they love or level up through our Willow Academy. Psst…we've got your back with cool discounts on shopping and services too.

We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

At Willow, we're not just looking for the right fit for the job – we're excited to embrace a rainbow of talents and perspectives, fostering a vibrant workplace where all individuals are celebrated and discrimination is left at the door.

To find out more, visit the website:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.