Telephone Operator

-Answers incoming calls and places outgoing calls-Directs call to guest rooms, staff, or departments through the switchboard or PBX system.-Understand the telephone operator board or PBX switchboard operations.-Provides paging services for guests and employees.-Following telephone etiquette-Trains or assists with training new telephone operators in...

Answer incoming calls within 30 secondsQualifying calls- determine if escalation is needed and which department or point person needs to be aware. This includes sending a voice message to that department/person, SMS and/or an email.Accurately track and ensure minimum information requirement are included in the case notesAccurately assign the lead to the...

Job briefWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.ResponsibilitiesGreet and welcome guests as soon as they arrive at the officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material...

Job SummaryThe Operations Supervisor is responsible for supervising the timely completion of Reed Exhibitions campaigns. The role supervises the planning, organizing, executing and reporting of all Reed Exhibitions campaigns and will be accountable for achieving the shows goals.AccountabilitiesEmployee Performance ManagementEnsure new employees are oriented...

JOB SUMMARYThe Supervisor is responsible for the supervision and leadership of the Patient Account Representatives; both on-site and telecommuters. Directly responsible for the interviewing, hiring, training, scheduling and monitoring of staff as well as all aspects of A/R Management and Performance Management. Attend meetings and respond timely to all...

Duties and Responsibilities:Assist and Report to the Lead Concierge on the concierge function at OPMI.Act as a Company Ambassador in communicating the Company's image as a high-quality service provider to all clients, caller and visitors.Answer all telephone calls and enquiries that come through the telephone switchboard system and direct them to the right...

The position holder shall undertake the following functions:Performs job functions consistent with the corporate vision and mission statements and the core values of the company.Answers incoming telephone calls and routes calls to parties asked for.Reports cases of telephone breakdowns to and follows-up requested repairmen with the telephone...

JOB SUMMARYThe CSR shall deal with customers on their concerns on the products of Iconn's business partners while projecting a professional company image through voice and online transactions using the different digital platforms. Moreover, they shall use their knowledge of company products, services, and policies to assist callers with inquiries,...

LOCATION: CUBAO, QUEZON CITYQualifications:College graduate (4-year course)Fresh graduates are welcome to applyWith experience in customer service/telephone operationsWilling to work in a shifting scheduleJob Types: Full-time, Permanent, Fresh graduateBenefits:Opportunities for promotionPay raisePromotion to permanent employeeEducation:Bachelor's...

Microsoft Operations SpecialistTasks and ResponsibilitiesSummaryThe Microsoft Operations Specialist position is located in the Microsoft Business Unit, reporting to the Operations Manager. The role is responsible for the administration of Quotes, Orders and Requests, including problem order management, and liaising between Sales, Distribution, Operations,...