Sales Butler

2 days ago

Pasay, National Capital Region, Philippines Royal caribbean international Full time $40,000 - $60,000 per year

POSITION SUMMARY

Office-based role supporting Direct Cruise Consultants in managing guest bookings post-sale, key objectives will be improving service quality and booking retention through pro-active phone and e-mail contact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Liaise (phone and e-mail) with Cruise Consultants and guests, as first point of contact for post-sale services such as:

  • Air bookings and service

  • Hotel/Land/Transfer requests
  • Visa information
  • General administration (documents, guest information, booking updates etc.).

  • General guest queries.

  • Manage customer data in CRM.

  • Facilitate post-cruise guest relations issues, and other escalations.
  • Assist in last-minute guest communications (phone and e-mail).
  • Ad hoc tasks and projects as required.

  • Sales Butler

    6 days ago

    Pasay, National Capital Region, Philippines Royal Caribbean Group Full time

    OverviewJoin to apply for the Sales Butler role at Royal Caribbean Group.Get AI-powered advice on this job and more exclusive features.Position SummaryOffice-based role supporting Direct Cruise Consultants in managing guest bookings post-sale. Key objectives will be improving service quality and booking retention through proactive phone and e-mail...

  • Guest Experience Coordinator

    6 days ago

    Pasay, National Capital Region, Philippines beBeeService Full time $25,000 - $40,000

    Sales Butler Job DescriptionAs a Sales Butler, you will be responsible for providing exceptional customer service to guests who have made bookings with our cruise line. This is an office-based role that requires strong communication and problem-solving skills.The Sales Butler will serve as the first point of contact for guests who require assistance with...

  • Sales Butler

    2 days ago

    Pasay, National Capital Region, Philippines Royal Caribbean group Full time $40,000 - $60,000 per year

    POSITION SUMMARYOffice-based role supporting Direct Cruise Consultants in managing guest bookings post-sale key objectives will be improving service quality and booking retention through pro-active phone and e-mail contactESSENTIAL DUTIES AND RESPONSIBILITIESLiaise (phone and e-mail) with Cruise Consultants and guestsas first point of contact for post-sale...