Senior Manager – Systems Operations
2 weeks ago
Why Nasdaq
When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective.
Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.
What We Offer
This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).
You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.
In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.
What You Will Do
Nasdaq is seeking a
Senior Manager – Systems Operations
, to implement organization strategies through the effective direction and management of resources, while being accountable for the business strategies, functional or operational areas, processes or programs.
Responsible and accountable for managing and developing a team of people, setting direction and deploying resources on varying projects, participating in organization-wide projects, while providing guidance and expertise on an as needed basis. Managers are required to understand how other business units operate, how their goals align with organizational goals and have budget and profit/loss responsibility.
Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services. This includes 24/7 Technical Operations and Application Support, handling Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures.
- Performs real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and collaborate with other analysts and development team, using deep expertise and knowledge of industry trends.
- Manages a team of professional employees and/or supervisors.
- Aids' employees in the goal setting and performance review processes; performs other talent management and development decisions as needed.
- Takes accountability for the performance and results of a team within own field; plans and implements procedures and systems to maximize operating efficiency.
- Adapts departmental plans and priorities to address resource and operational challenges.
- Prioritizes and assigns responsibilities for projects and assignments, checking status regularly.
- Participates in both internal and external projects that are broad in scope and closely tied to the organizational strategy.
- Provides technical mentorship to employees, colleagues and/or customers.
- Evaluates current business processes and systems and formulates department/unit policies and practices.
- Coordinates financial and budget activities for maximum operational efficiency.
- Reviews performance data (financial, sales and activity reports) to monitor and measure efficiency, goal progress and activity levels.
- Motivates, develops, recruits and retains employees while rewarding and encouraging a culture of high performing teams.
What We Expect
- Education: Degree in relevant field or equivalent working experience.
- Experience Required: At least 6 - 8 years of experience of relevant experience
- Knowledgeable in Unix / Linux commands from basic to advanced
- Experience working in Agile and DevOps work environments.
- Experience writing shell scripts in Bash/Ruby/Python.
- Experience with Gitlab, configuration management (Ansible/Chef/Puppet), containerization (Docker), Cloud (AWS) and orchestration systems (Kubernetes) a plus.
- Prior management experience required.
Does It Sound Like You?
Please follow through by clicking the "Apply" link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
-
Systems Operations Senior Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Nasdaq, Inc. Full time ₱1,500,000 - ₱2,500,000 per yearJob DescriptionWhy NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you...
-
Systems Operations Senior Specialist
5 days ago
Taguig, National Capital Region, Philippines Nasdaq Full time $90,000 - $120,000 per yearWhy NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting...
-
Senior System Engineer
1 week ago
Taguig, National Capital Region, Philippines Private Advertiser Full time ₱1,200,000 - ₱2,400,000 per yearSenior Systems Engineers are responsible for ensuring the continued success of key customers across both public and multi-cloud environments.The ideal candidate is a seasoned engineer who thrives in a collaborative, matrixed team environment, working across global resources to deliver high levels of customer satisfaction and operational excellence.Given the...
-
Resource Optimization Senior Associate
3 hours ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Resource Optimization Senior Associate, you will be supporting a 24x7 business model (shift timings...
-
Junior to Senior Systems Analyst
5 days ago
Taguig, National Capital Region, Philippines Teligent Systems, Inc. Full time ₱900,000 - ₱1,200,000 per yearJOB QUALIFICATIONS:• Bachelor of Science in IT or Equivalent• Minimum of 4 years of experience• Knowledgeable with systems analysis and design, with technical expertise and broad knowledge on software, hardware, development and integrations• Knowledgeable in Documentations – Writing Functional Specifications Document and Workflows / Flowcharts•...
-
Digital Media Senior Associate
1 week ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Digital Media Senior Associate you will work with Google's products and will ensure and deliver...
-
Senior System Administrator
4 days ago
Taguig, National Capital Region, Philippines BCS Technology International Pty Ltd Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionBCS Technology International (BCS) is a global IT professional services firm specializing in custom solutions in emerging technologies such as blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning. With over 17 years of experience, BCS consultants have successfully delivered end-to-end solutions for...
-
Senior Systems Engineer
2 weeks ago
Taguig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱1,320,000 - ₱1,872,000 per yearThe Senior Systems and Operational Support Engineer ensures the stability and success of Ethan's key customers across public and multi-cloud environments, with a primary focus on Azure infrastructure. This role provides Level 3 systems support, leads cloud automation and DevOps initiatives, and contributes to Ethan's future cloud direction.Key...
-
Digital Media Senior Associate
6 days ago
Taguig, National Capital Region, Philippines Google Operations Center Full timeJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Digital Media Senior Associate Measurement and Attributions you will work on Google products like...
-
Process Excellence Manager
2 weeks ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱2,000,000 - ₱2,500,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Global Process Excellence Manager you will serve as a key driver of strategic change, leading...