IT Officer

We are looking for a tech-savvy Technical Support Engineer to join our growing team. If you're passionate about keeping systems running smoothly and love being the go-to person for all things IT, this role is for you.

You will be hands-on with core infrastructure, including Windows environments, Microsoft 365 (web + apps), Active Directory, network gear, security systems, and IT asset inventory.

Your mission? Make sure our head office and site teams stay connected, secure, and productive

What You'll Do:

• Level 2 Technical Support
• Active Directory Administration
• Ticket Management
• Network and Security Management
• CCTV and Conferencing Systems
• Asset Management
• System Upkeep

Qualifications:

• Graduate of BS Information Technology or BS Computer Engineer
• At least 5 years of hands-on experience in IT support, troubleshooting, and system maintenance, with demonstrated capability to handle Level 2 support issues.
• Strong working knowledge of ---
• Windows OS and MS365 (web and installed version)
• Windows Server 2021 Active Directory
• Sophos Firewall, Bitlocker, and endpoint protection
• Network hardware (Cisco switches, HP Aruba access points)
• CCTV systems (HKvision, Rover) and video conferencing (Kandao, Polycom)
• Proficient with OS ticket system or similar IT ticketing platforms
• Good communication skills
• Proactive and willingness to travel to site offices

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Work Location: In person