Field Collector

1 week ago

Cebu City, Central Visayas, Philippines AND Financing Corporation Full time ₱200,000 - ₱240,000 per year

The Role:

As a Field Collector, you will perform collection and skip-Tracing activities, primarily via field visits. The purpose is to locate delinquent clients whose whereabouts or contact information is unknown and perform collection actions, which include negotiations of overdue accounts with any successfully traced clients. Also, the field collector is responsible for verifying existing and probing new customer contract information.

  • Perform collections actions on endorsed accounts according to the collections workflow, abiding by the company standards.
  • Visit delinquent customers who refuse to repay their loan obligation in the regular collection process and negotiate for immediate repayment
  • Follow through on the customer's commitment to repay their loan obligation.
  • Escalate collection issues gathered through field visit activities to discuss with the supervisor and team for immediate resolution or action.
  • Probe and establish contact with delinquent customers to deliver demand letters and/or notices
  • Update the management with all newly acquired customer information (Address, Employer, Mobile Number, etc.) in a timely and correct manner through probing or skip-tracing for future communication.
  • Verify customer information based on the data provided through the loan application.

Qualifications:

  • At least a high school graduate
  • With 2 years' experience in Field Collections or relevant experience in secured or unsecured collections
  • Willing to handle accounts in Cebu Area

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Life insurance
  • Promotion to permanent employee

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

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