team leaders

2 days ago

Manila, National Capital Region, Philippines The Talent Hunter Full time ₱25,000 - ₱75,000 per year

Job Title: Team Leader FX Industry (Spanish Desk)
Location: Philippines

Job Description:
We are looking for a proactive and experienced Team Leaders to oversee our Spanish Desk within the Foreign Exchange (FX) industry. The ideal candidate will lead a team of professionals, ensure excellent client service, and support operational efficiency. Fluency in Spanish, along with strong leadership skills and FX industry knowledge, is essential.

Key Responsibilities:

  • Lead, motivate, and manage the Spanish Desk team to meet operational objectives
  • Monitor team performance, provide coaching, and conduct regular feedback sessions
  • Ensure compliance with internal policies and regulatory requirements
  • Act as the escalation point for client inquiries and resolution of complex issues
  • Maintain high service standards through effective workflow management
  • Collaborate with other departments to optimize trading operations and client experience
  • Provide training on FX products, market trends, and compliance protocols
  • Prepare and analyze performance reports, recommending improvements
  • Support new initiatives and process improvements within the team

Qualifications:

  • Minimum of 1 years of experience in the FX industry as a Team Leader
  • Fluency in Spanish
  • Strong understanding of FX trading, market dynamics, and transactional processes
  • Excellent leadership, communication, and interpersonal skills
  • Ability to work under pressure and handle multiple priorities
  • Knowledge of compliance, risk management, and regulatory standards in FX

Preferred Skills:

  • Experience working in a multicultural environment
  • Proficiency with FX trading platforms and CRM systems
  • Strong analytical and problem-solving abilities

We Offer:

  • Competitive salary and benefits package
  • Career development opportunities
  • Dynamic, multinational work environment

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