Full Time Receptionist
2 days ago
About Us: Elite Pilates Club is a premier Pilates studio dedicated to promoting wellness and fitness through high-quality Pilates instruction. We provide a welcoming and supportive environment for our clients and staff, ensuring a positive experience for everyone who walks through our doors.
Job Summary: We are seeking a friendly and organized Pilates Studio Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of the studio and enhancing the client experience.
Key Responsibilities:
- Greet clients and visitors with a warm and welcoming demeanor.
- Manage the studio's front desk, including answering phones, responding to emails, and handling client inquiries.
- Schedule and manage client appointments, classes, and private sessions using our booking system.
- Process payments, memberships, and product sales.
- Maintain client records and ensure confidentiality.
- Assist with studio cleanliness and organization, including preparing the studio for classes and maintaining the reception area.
- Handle client feedback and resolve issues promptly and professionally.
- Support studio events and promotional activities as needed.
- Assist instructors with administrative tasks and provide support during busy periods.
Qualifications:
- Holder of a Bachelor's Degree preferably in the field of Physical Therapy, Nursing or other related courses. (Other degrees are also welcome to apply)
- Previous 1 to 2 year experience in a receptionist or customer service role, preferably in a fitness or wellness setting.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and comfortable using scheduling software.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Friendly, professional, and customer-focused attitude.
- Knowledge of Pilates or a strong interest in fitness and wellness is preferred.
Working Conditions:
- Flexible schedule, including mornings, evenings, and weekends as required.
- Physical ability to perform light cleaning and organizational tasks.
- Comfortable working in a dynamic and energetic environment.
Benefits:
- Competitive hourly wage.
- Commission for any products sold
- Opportunity to work in a supportive and health-conscious environment.
- Professional development and growth opportunities.
Job Types: Full-time, Part-time, Permanent, Fixed term, Fresh graduate
Contract length: 13 months
Pay: Php15, Php21,000.00 per month
Job Type: Full-time
Pay: Php15, Php21,000.00 per month
Language:
- English (Preferred)
Work Location: In person
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