HR Data

Your Expertise, Their People - Transforming HR Operations with Precision

Build a global career in HR without leaving home. This role offers international opportunity, impactful work, and the chance to make your mark in the HR and recruitment space. Support clients worldwide, strengthen HR operations, and shape exceptional employee experiences-all while staying rooted where you are.

Job Description

As an HR Data & Support Specialist, you will handle diverse HR requests, maintain accurate documentation, resolve inquiries through research and case management, and support payroll, benefits, compliance, and HRIS functions. Your work ensures smooth, compliant, and high-quality HR operations for global clients.

Job Overview

Employment Type: Full-time

Shift: Night shift, Weekends Off

Work Setup: Permanent WFH

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (eligibility and approval subject to assessment; available after 6 months of tenure)
• Unlimited upskilling through Emapta Academy courses (Visit )
• Free 24/7 access to our office gyms with a physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited employee referral incentives
• Standard government and Emapta benefits
• Total of 20 annual leaves, including 5 convertible to cash
• Fun employee engagement activities
• Mentorship and exposure to global leaders
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Competencies:

• Communication - Communicates clearly and professionally, both orally and in writing
• Trust and Respect - Demonstrates honesty and professionalism in all interactions
• Problem Solving - Identifies and resolves issues efficiently and proactively
• Accountability - Takes ownership and follows through on commitments
• Client Focus - Builds effective relationships and consistently meets client needs

Qualifications:

• Bachelor's degree with at least 1 year of HR experience, or 3-5 years of HR experience without a degree

Skills & Experience:

• Strong knowledge of HR federal laws and regulations
• Eagerness to enhance HR knowledge continuously
• Ability to handle multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Proficiency in learning and managing complex web-based systems
• Collaborative mindset with strong customer service skills
• High attention to detail and a resourceful, problem-solving attitude

Computer Skills:

• Proficiency in Excel and Microsoft Office Suite required
• Familiarity with CRM systems preferred
• Experience with Prism or similar HRIS required

Certifications/Licenses:

• None required

Physical Requirements:

• Sitting: Often
• Standing/Walking: Occasionally
• Climb or balance: Occasionally
• Stoop, kneel, crawl: Seldom
• Talk/Hear/Speak: Constantly
• See/Read: Constantly
• Reading/Writing/Typing: Often

Work Environment:

• Indoor office setting

Your Daily Tasks

• Support clients and worksite employees with HR requests, including background checks, drug screens, job title creation, EEO-1 reporting, VETS 4212 reporting, VOE, E-Verify, direct deposit setup, HR invoices, and employee life cycle updates
• Assist with payroll, benefits, HR technologies, workers compensation, unemployment, and additional HR functions
• Respond to basic-to-complex HR questions by researching and documenting information in the case management system
• Complete all assigned requests accurately within SLAs and KPIs
• Maintain strict compliance with federal, state, and local employment laws and consult internal teams when needed
• Communicate with client support teams to coordinate updates and activities
• Follow up with clients to confirm completion of requests
• Maintain and assist in HRIS, including time and attendance, labor management, payroll, and onboarding systems
• Compile, prepare, and maintain HR reports and documentation
• Provide advice, guidance, and support to clients on HR-related issues
• Partner with teams to complete complex HR requests, escalations, and projects

Other Duties:

• Stay updated on HR trends, best practices, and employment law
• Support the Unemployment team with wage audits, separation notices, and UI-related tasks
• Record all client activities in the CRM
• Provide administrative support to HR operations
• Interact professionally with all internal and external stakeholders
• Participate in process improvement initiatives
• Perform other duties as assigned

About the Client

Empowering Businesses Through Trusted HR Expertise and People-Centered Solutions

Our client is a leading HR and workforce solutions partner providing businesses with comprehensive support across HR operations, compliance, payroll, benefits, and employee lifecycle management. With a people-first approach and deep HR expertise, they help organizations streamline processes, reduce risk, and provide employees with exceptional support. Their commitment to service excellence makes them a trusted partner for companies across industries.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting global career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra