Cycling Hub Customer Sales and Ops Associate
3 days ago
Hub/ Studio Operations & Sales Associate is an integral part of Paceline's day-to-day operations.
This role combines frontline sales and studio management ensuring every ride runs seamlessly and every client feels welcome. You'll be the go-to person for both riders and the team assisting with bike setups, managing inventory, supporting sales, and ensuring the studio operates efficiently from open to close.
Studio Operations & Support
● Prepare and set up smart trainers and bikes before each class.
● Load and unload bikes safely for group sessions.
● Assist in basic mechanical troubleshooting (bike adjustments, calibration, etc.).
● Maintain cleanliness, organization, and readiness of all studio areas.
● Ensure safety and proper functioning of all equipment.
Sales & Customer Experience
● Promote and sell ride slots, packages, and memberships to both new and returning
clients.
● Upsell and manage sales of Paceline merchandise and apparel.
● Provide excellent customer service, assisting riders with inquiries, bookings, and
equipment setup.
Administrative & Reporting
● Submit accurate End-of-Day (EOD) reports covering attendance, sales, and operational
updates.
● Monitor and track inventory for apparel, supplements, and studio supplies.
● Coordinate with management for replenishment, maintenance needs, and event
logistics.
● Help onboard new clients and guide them through their first few sessions confidently.
Job Type: Full-time
Pay: Php17, Php18,000.00 per month
Benefits:
- Staff meals provided
Work Location: In person
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