Cycling Hub Customer Sales and Ops Associate

3 days ago


Ayala Alabang, National Capital Region, Philippines Raclette Manila Catering Full time

Hub/ Studio Operations & Sales Associate is an integral part of Paceline's day-to-day operations.

This role combines frontline sales and studio management ensuring every ride runs seamlessly and every client feels welcome. You'll be the go-to person for both riders and the team assisting with bike setups, managing inventory, supporting sales, and ensuring the studio operates efficiently from open to close.

Studio Operations & Support

● Prepare and set up smart trainers and bikes before each class.

● Load and unload bikes safely for group sessions.

● Assist in basic mechanical troubleshooting (bike adjustments, calibration, etc.).

● Maintain cleanliness, organization, and readiness of all studio areas.

● Ensure safety and proper functioning of all equipment.

Sales & Customer Experience

● Promote and sell ride slots, packages, and memberships to both new and returning

clients.

● Upsell and manage sales of Paceline merchandise and apparel.

● Provide excellent customer service, assisting riders with inquiries, bookings, and

equipment setup.

Administrative & Reporting

● Submit accurate End-of-Day (EOD) reports covering attendance, sales, and operational

updates.

● Monitor and track inventory for apparel, supplements, and studio supplies.

● Coordinate with management for replenishment, maintenance needs, and event

logistics.

● Help onboard new clients and guide them through their first few sessions confidently.

Job Type: Full-time

Pay: Php17, Php18,000.00 per month

Benefits:

  • Staff meals provided

Work Location: In person



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