Senior Manager Process

2 days ago


Mabalacat, Central Luzon, Philippines Recruitiere Sie Full time

Role: Sr Manager Process Improvement (Service Excellence)

Account: Telco and Media

Location: CLARK

Work Set-up: Onsite

Work Schedule: Flexible

Start Date: ASAP

Qualifications:

LSS Greenbelt Certified- minimum

Experience in managing Telco and Media accounts

Process Improvement experience in BPO Setup is required

At least 5 years' experience in a Process Improvement capacity

Minimum tenure of at least 2 years in last 2 organizations

Completed GB projects for KPI Improvement such as CSAT, AHT etc.

Must be at least an incumbent Manager or current Sr. Manager

**Must be willing to work on flexible schedule. Willing to work onsite in Clark, Pampanga**



  • Mabalacat, Central Luzon, Philippines Sutherland Full time ₱3,500,000 - ₱5,500,000 per year

    Company Description The Service Excellence Sr Manager is responsible for leading and executing Six Sigma initiatives by engaging with senior leaders across the enterprise to identify and scope related business challenges, conduct fact-based analyses and problem solving, and develop actionable recommendations to drive business impact through improvement in...


  • Mabalacat, Central Luzon, Philippines A & S MANPOWER RESOURCES INC Full time ₱200,000 - ₱250,000 per year

    Sutherland Global Services, PampangaEmployment Type: Full-TimeSutherland Global Services is seeking Customer Service Representatives for our Voice Account in Pampanga. The successful candidate will be responsible for handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing excellent service in line with...


  • Mabalacat, Central Luzon, Philippines Marriott International Full time ₱250,000 - ₱500,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationClark Marriott Hotel, 5398 Manuel A Roxas Highway, Mabalacat, Philippines, Philippines, 2023ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant...


  • Mabalacat, Central Luzon, Philippines Asurion Full time

    Manager, Sales EnablementFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their...

  • Workforce Manager

    2 hours ago


    Mabalacat, Central Luzon, Philippines ENGIE Impact Full time

    SUMMARYThe Workforce Manager will report to the Head of Resource Data Management supporting global operations. This role is responsible for aligning workforce capacity with business needs, managing utilization rates, client volume, and financial targets. This role leads forecasting and workforce optimization efforts that support service delivery, revenue...


  • Mabalacat, Central Luzon, Philippines LIIP MAMPLASAN Full time

    Job Specifications / Duties:Act as the team leader among production supervisors responsible for coordinating all activities in the Production whether these are process, equipment, people and other related resources.Responsible for the overall supervision of the production line, ensuring an effective and efficient utilization of all resources and achievement...


  • Mabalacat, Central Luzon, Philippines LIIP MAMPLASAN Full time ₱300,000 - ₱500,000 per year

    Job Description:Responsible for coordinating all activities in the Production whether these are process, equipment, people and other related resources.Responsible for the overall supervision of the production line, ensuring an effective and efficient utilization of all resources and achievement of best quality product along every step of the...

  • Engineering Manager

    1 week ago


    Mabalacat, Central Luzon, Philippines Quanta Paper Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job Qualifications – Engineering ManagerBachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related field)With at least 5 years of experience in engineering or technical operations, including 2–3 years in a supervisory or managerial roleStrong leadership, decision-making, and project management skillsKnowledge in preventive...


  • Mabalacat, Central Luzon, Philippines Bethel General Insurance Services Full time

    About Us:OneNetworx Marketing is a leading marketing and sales outsourcing company in the Philippines, specializing in internet marketing, advertising, and sales solutions for non-life insurance, life insurance, and HMO products. We're passionate about empowering individuals with sustainable income opportunities and are recognized for our innovative,...

  • Project Management

    1 week ago


    Mabalacat, Central Luzon, Philippines Target Lighting Mftg. Corp. Full time ₱192,000 - ₱240,000 per year

    Facilitates large data collections to support project needs / phasesEnsures all relevant data for project follow up are timely available and accurate (i.e. financials & invoice matching, team members time tracking, action logs, issues logs, risks logs, tasks management, ServiceNow operational management)Delivers the reporting required and follow up with each...