Integrations Specialist
5 days ago
Primary Responsibilities
- Be the main point of contact regarding technical concerns on 's APIs, webhooks, and other integration products
- Review the needs and requirements of clients, and recommend APIs or integration products that would best suit them
- Provide guidance for ongoing client integrations, ensuring their successful implementation
- Be involved in technical discovery discussions with potential clients, and provide them an overview of how integrations with work
- Make updates to 's API when necessary, including bug fixes or implementing new APIs for integrations
Requirements
Qualifications are required/must for applicants
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
- Strong problem-solving and debugging skills
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients
- Strong knowledge of API design principles and web technologies (REST, JSON, XML, etc.)
- Attention to detail and a commitment to delivering high-quality support
Nice-to-haves/pluses
- Proficiency in Python
- Knowledge on Javascript, CSS, HTML and other programming languages
- Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc)
- Experience with Postman, Chrome DevTools
- Experience in using design tools such as Figma, or Moqups
- Knowledge in the payments industry
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