office staff

1 week ago

Makati City, National Capital Region, Philippines ASIANCARE Full time ₱104,000 - ₱130,878 per year

DUTIES AND RESPONSIBILITIES

  • Collaborate with management and co-workers to complete essential projects; also capable of working independently to ensure tasks are completed "ON TIME".
  • Available to answer phone calls 24/7, including weekends and holidays, in line with the demands of the healthcare service, where immediate response to clients healthcare needs is often required.
  • Responsible for receiving and delivering messages as needed 24/7, also handle the sorting and distribution of incoming mail to the appropriate personnel.
  • Preparing membership cards and organize materials from accredited facilities for distribution to members.
  • Willing to do fieldwork when conducting orientations to customers, clients or accredited facilities, delivering documents, including on weekends or holidays if necessary or urgent delivery requirements.
  • Build strong relationships with customers and clients to fully understand of their needs and deliver effective, tailored service.
  • Promptly and professionally manage, document, and resolve customer and client complaints.
  • Assist with customers' medical needs in a compassionate and courteous manner.
  • Collect necessary customer and client information with attention to detail.
  • Regularly review and update customer and client records to ensure accuracy and reliability.
  • Analyze and align medical interventions with associated charges.

JOB REQUIREMENTS

  • Graduate of any 4-year course medical course or business course
  • With or without work experience
  • Willing to work on Office - based with field work
  • Fresh graduates are welcome
  • Full time positions
  • Amenable to work on a shifting schedules

CONTACT US

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