Team Leader
5 days ago
About us
Welcome to CLOUD Soft Treats We are an up-and-coming player in the frozen yogurt industry. As a growing brand, we are dedicated to setting new standards in the industry while fostering a welcoming environment. Why Join CLOUD Soft Treats? Career Growth Opportunities: At CLOUD Soft Treats, we are in a phase of rapid expansion. This is your chance to be part of a company that's growing quickly, offering numerous opportunities for career advancement and professional development. We believe in promoting from within, so your hard work and dedication won't go unnoticed. Healthy and Fun Working Environment: We pride ourselves on creating a positive, dynamic, and supportive workplace. We value teamwork, open communication, and a fun atmosphere that makes every day at work an enjoyable experience. Employee Benefits: We care about our team members and offer a range of benefits to support your well-being. Ready to grow with us? Apply today and be part of the CLOUD Soft Treats family
Qualifications & Experience – Team Leader
- Must be amenable to work onsite
- Must be available to work full-time, including weekends and holidays, depending on store schedule.
- With previous experience in a tea shop, beverage shop, coffee shop, or dessert shop is preferred but not required.
- Strong leadership skills with the ability to motivate and manage a team in a fast-paced environment.
- Excellent communication and interpersonal skills to ensure effective collaboration and positive customer interactions.
- Must be organized, detail-oriented, and capable of overseeing multiple store functions.
- Can handle basic cash handling and POS system operations.
- Willingness to learn, adapt quickly, and uphold company standards in cleanliness, quality, and customer service.
- A proactive problem-solver with a customer-first mindset.
Tasks & Responsibilities
Team Supervision and Leadership
Oversee daily operations and ensure all team members perform their tasks according to company standards.
- Provide guidance, support, and motivation to team members to maintain high morale and productivity.
- Manage shift schedules and delegate responsibilities effectively.
Standards and Quality Assurance
Conduct routine checks to ensure compliance with brand standards in product quality, store cleanliness, customer service, and machine maintenance.
- Monitor order preparation and presentation to ensure consistency and adherence to company guidelines.
Cash Handling Oversight
Supervise cashiering activities, ensure accurate end-of-day cash reconciliation, and address any discrepancies.
- Support team members with POS-related concerns and ensure adherence to proper cash handling procedures.
Inventory and Supplies Management
Monitor stock levels daily and coordinate timely replenishment of supplies.
- Ensure that inventory checks are completed regularly and accurately by the team.
Training and Development
Train new hires on company protocols, tasks, and customer service expectations.
- Provide on-the-spot coaching and performance feedback to improve team efficiency and service quality.
Customer Experience Oversight
Address customer feedback or concerns professionally and promptly.
- Ensure an exceptional customer experience is delivered consistently by the entire team.
Maintenance Oversight
Supervise cleaning and maintenance routines for machines and the store.
- Report technical issues or equipment malfunctions promptly to management.
Reporting and Coordination
Monitor and submit reports on sales, inventory, and team performance to management.
- Act as the main point of contact between store-level operations and the management team.
-
Team Leader
1 week ago
Pasig, National Capital Region, Philippines Alta Resources Full time ₱40,000 - ₱80,000 per yearAlta Resources is HiringSummary The Team Leader will play a pivotal role in achieving Alta Resources' vision and Strategic Mandates by delivering professional, quality, and "best in class service" to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team...
-
Team Leader
5 days ago
Pasig, National Capital Region, Philippines TaskUs Full time ₱120,000 - ₱150,000 per yearJob Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
-
Team Leader
5 days ago
Pasig, National Capital Region, Philippines Connext Global Solutions Inc Full time $60,000 - $80,000 per yearConnext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Team Leader for a Healthcare Client who will be working with Connext's Client in the...
-
Team Leader
1 week ago
Pasig, National Capital Region, Philippines Alta Resources Full time ₱900,000 - ₱1,200,000 per yearAlta Resources is HiringSummaryThe Team Leader will play a pivotal role in achieving Alta Resources' vision and Strategic Mandates by delivering professional, quality, and "best in class service" to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team...
-
Team Leader
5 days ago
Pasig, National Capital Region, Philippines ARKY CONSTRUCTION AND SUPPLY Full time $40,000 - $60,000 per yearThe Team Leader is responsible for providing quality and efficient customer service to customers through the daily management of a team members that includes but not limited to motivating, recognizing and rewarding, coaching, counseling, and problem solving. Additionally, the position is responsible for assisting the Operations Manager with development,...
-
Team Leader
3 days ago
Pasig, National Capital Region, Philippines Acquire Intelligence Full timeWe're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldPOSITION DESCRIPTIONJob title: Team LeaderSite: BetaShift: 24 / 7 (Shifting schedule)Reporting to: Operations...
-
Team Leader
3 days ago
Pasig, National Capital Region, Philippines A.P. Moller - Maersk Full time $104,000 - $130,878 per yearThis is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on...
-
Team Leader
1 week ago
Pasig, National Capital Region, Philippines Niu Professional Inc. Full time ₱1,000,000 - ₱2,000,000 per yearJob description:Own KPIs and work with the team towards achieving them each day/month/yearCoaching, mentoring, and motivating collections team members.Keep track of, RPC, Contact Rate, PTP Conversion Rate, PTP reminders and daily expected collections to ensure achievement of daily target.Manage incentive, rewards, and overtime tracking.Manage...
-
Material Team Leader
5 days ago
Pasig, National Capital Region, Philippines Acquire Intelligence Full timeWe're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldMaterial Team Leader (Onsite)Beta Site, PhilippinesReporting to: Operations ManagerWe're an award-winning global...
-
Team Leader
5 days ago
Pasig, National Capital Region, Philippines Enshored Full time $40,000 - $60,000 per yearEnshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our Team Is Composed Of...