IT Business Analyst

Qualifications

• Graduate of Information Management or related courses
• 5 to 8 years experience as Business Analyst.
• Experience in life/health insurance for 5 to 8 years
• Experience developing instructional and procedural documentation and presentations.
• Experience in process mapping (current state/future state) and data flow mapping
• Experience in process improvement/engineering will be an advantage
• High level of competency with Office Productivity Tools (MS 365, Visio)
• Computer System Literacy – Intermediate to Advance
• Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders. (Non Nego)
• Strong analytical and problem-solving abilities with a keen attention to detail. (Non Nego)
• Can start ASAP

Job Description

Key Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to understand project objectives and gather detailed requirements related to data deletion (if applicable) or analytics initiatives.
• Data Analysis: Utilize analytical tools and techniques to analyze complex datasets, identify trends, and extract actionable insights that contribute to business decision-making.
• Technical Solution Design: Work closely with technical teams to translate business requirements into technical specifications, ensuring alignment with project goals and objectives.
• Project Management: Manage the end-to-end project lifecycle, including planning, execution, monitoring, and reporting. Ensure projects are delivered on time, within budget, and in accordance with quality standards.
• Data Governance: Implement and maintain data governance practices to ensure data integrity, security, and compliance with regulatory requirements, especially in the context of data deletion projects.
• Documentation: Create comprehensive documentation, including business requirements, functional specifications, process flows, and user manuals to facilitate effective project communication and knowledge transfer.
• Stakeholder Communication: Serve as a liaison between business stakeholders, technical teams, and other relevant parties, providing regular updates on project status, issues, and risks.
• Develop Technical SpecificationIdentify Business needs, systems and requirements Analyse Systems and Propose Solutions
• Devise procedures to solve complex operational issues
• Develop dashboards and provide regular status reports to project managers
• Oversee the translation of requirements documentation to systems requirement specifications
• Act as the main point of contact for escalated issues
• Oversee the conduct of UAT and Integration Testing
• Review work at critical milestones with team leader or sponsor to maintain their commitment and support
• Manage the conduct of change management programs and initiatives to drive the adoption of new and/or enhanced technologies including data- and AI-related solutions.
• Develop a roadmap to translate existing system specifications into future-state systems requirements
• Function as the liaison between users and technical team throughout the implementation cycle
• Manage risks associated with new solutions and/or proposed enhancements
• Ensure that business requirements are incorporated into the solution design
• Translate business requirements and user needs into functional and technical specificationsGuide the design and development teams towards smooth solutions integration.
• Analyze business technology requirements and specifications against value and risk of potential solutions
• Balance requests and competing priorities from key stakeholders to maximize the value delivered to the organization
• Conduct cost-benefit and risk assessment analyses for proposed solutions to determine suitability of solutions
• Present business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Scope proof-of-concepts for AI and analytics related use cases and projects
• Translate business needs and requirements into potential Artificial Intelligence (AI) and/or analytics problems
• Identify opportunities where AI and analytics can address business and user needs and create value
• Oversee the development of different components within the proposed solutions and/or enhancements
• Evaluate the feasibility, viability and implications of proposed solutions and/or enhancements to systems on the current and future business environment
• Oversee the evaluation of proposed solutions and/or enhancements to ensure its feasibility, viability and efficiency
• Design the solution blueprints for the specific areas of expertise with the consideration of implications for integration across the entire solution
• Analyze inter-dependencies and inter-linkages of systems and processes across the organization
• Recommend proposed solutions and/or enhancements to improve and optimize processes, workflows, performance and systems
• Examine interactions between systems elements, performance and issues