Employee Services Advisor

2 weeks ago

Makati City, National Capital Region, Philippines Cobden & Carter International Full time ₱104,000 - ₱130,878 per year

Job Description:

To perform this job successfully, an individual must be able to perform each essential duties listed below. These requirements listed below are representative of knowledge, skill and ability required for the position.

· Serve as a subject matter expert in the end-to-end employee life processes particularly hiring, onboarding, transfers, secondments, leaving and simple data management updates using the HRIS system. Handles highly sensitive cases that requires deeper understanding of the process.

o Plan and organize activities needed for Onboarding and Hiring Processes.

o Review and release Employment Verification requests and secondment letters

o Process and reconcile payroll interface activities to ensure accurate and updated employee census and information prior to payroll processing.

o Oversee administration of Leaver Process, generate monthly exit feedback

· Review and finalize workflow transactions handled by Employee Services Administrators to ensure quality and timeliness, and adherence of team to agreed KPIs

· Serve as escalation point around Employee Services processes that requires thorough research, coordination with COEs and SMEs to provide effective services to stakeholders.

· Builds metrics reports and dashboards, conduct audits, and case analytics for trends and identify areas for improvement to improve internal activities.

· Serve as support in process training of new hires, upskilling of existing team members, and initiate process improvement aligned to global standards

· Represent the team on workshops and process improvement meetings and share best practices

· Effectively manage the teams mailboxes and the Case Management Tool, performs triaging of cases and actioning or coordinating aging cases for timely delivery of services.

Qualifications:

· Bachelor's/College Degree

· Minimum of 3 to 5 years' experience related to the role

· Hands on experience in ServiceNow or Workday HCM

· 3 to 5 years of HR Administration work experience gained from global HR environment

· 3 to 5 years of HR Shared Services work experience in either HR Operations and HR Systems role, from a multinational, blue-chip, professional, or financial services organization

· Amenable to work in rotating shifts (APAC, EMEA and Americas time zones), Hybrid set-up.

Location: Makati

Work set up: Hybrid (3 days on-site, 2 days work from home)

Work schedule: Shifting schedule

  • Service Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines BYD Full time ₱189,000 - ₱252,000 per year

    Job Summary:Work directly with customers to understand their needs and provide Service Technicians with the information required to provide excellent service. Responsible in scheduling appointments and helping the customer determine what services they may need based on vehicle maintenance issues. Include setting up loaner cars and verifying insurance before...

  • Human Resources Services Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines Glints Full time $40,000 - $80,000 per year

    We're Hiring: HR Services AdvisorDo you excel inaccuracy, problem-solving, and customer service?Join ourHR Services Center of Excellenceand help power HR operations across the globeAbout the RoleAs an HR Services Advisor, you'll play a vital role in maintaining accurate employee, position, and contingent staff data worldwide. You'll ensure data quality,...

  • Service Advisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines Auto Global, Inc. Full time $40,000 - $60,000 per year

    Job Title: Automotive Service AdvisorJob Summary:We are seeking a knowledgeable and customer-focused Automotive Service Advisor to act as the liaison between customers and our service technicians. The Service Advisor is responsible for understanding customer vehicle issues, recommending appropriate services and repairs, estimating costs and timeframes, and...

  • service advisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines Skaiwel Trading & Solutions Inc Full time $40,000 - $60,000 per year

    Greeting and Assessing:Service Advisors greet customers upon arrival and gather information about their vehicle's problems through verbal and visual assessment.- Diagnosing and Explaining:They translate technical jargon into understandable terms for customers, explaining the necessary repairs and associated costs.- Providing Options:They present customers...

  • service advisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines 888 German Motors Full time ₱181,070 - ₱216,840 per year

    Duties & Responsibilities:· Listen to customers' account of issues and symptoms to better understand what the problem is· Perform inspections· Calculate and provide customer with an estimate expenses for resolving the problem· Explain process to clients so they understand what to expect· Record information gathered from each visit in appropriate...

  • Licensed Financial Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines The Pinnacle Operating System Inc. Full time ₱25,000 - ₱300,000 per year

    Position: Bancassurance Financial AdvisorQualifications:College Graduate with 1 year Sales/ Customer Service/ Financial Advisor/ Bancassurance sales experience2nd year college with 2 years relevant experience are welcome to applyCompensation and Benefits:20k starting Basic Salary + Allowance + IncentivesHMO Day 1Morning Shift, M-F 8 am - 5 pmJob Type:...

  • Service Advisor

    1 week ago

    Quezon City, National Capital Region, Philippines Autokid Truck Solutions Full time $104,000 - $130,878 per year

    The Service Advisor serves as the main liaison between customers and the service department.Key ResponsibilitiesGreet customers warmly and listen attentively to their vehicle concerns and service needs.Document customer complaints, vehicle issues, and requested services clearly and accurately on job orders.Provide service recommendations, explain technical...

  • Customer Service Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time $30,000 - $50,000 per year

    About the role We are looking for a dedicated and friendly Customer Service Advisor to join our team at AVENSYS CONSULTING INC.'. This full-time role ONSITE is based in either MAKATI, MEGAMALL, EASTWOOD or BRIDGETOWN and will involve providing exceptional customer service to our valued clients.The Customer Support Associate I position interfaces with...

  • Senior Managing Consultant, Advisors Client Services, Strategy

    4 weeks ago

    Makati City, National Capital Region, Philippines MasterCard Full time

    Job Title: Managing Consultant / Senior Managing Consultant, Advisors Client Services, Strategy & TransformationOverview: Managing Consultant / Senior Managing Consultant, Advisors – Strategy & TransformationAdvisors Client Services, Data & ServicesMastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s,...

  • Product Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines ups global health insurance services Full time ₱7,000 - ₱8,000 per year

    IMMEDIATE HIRINGPRODUCT ADVISOR:Location: Makati City.Job Type: Full-time / in-personSalary type: weeklyQUALIFICATIONS:At Least High Senior School Graduate.or College Level.With at least 1 year Experienceor Without Experience.Willing to be TrainedApplicants are welcome to applyMonday's - Friday's. 10am. - 3pm.@.: UPS Global Health Insurance Ofc.19/F Rm...