SharePoint & Power Apps Support

ABOUT DXC

DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer's entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

"At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive."

DXCSMARTFirst

Roles and Responsibilities:

As a Senior SharePoint Support Consultant, you will play a pivotal role in providing expert support and consultancy services for SharePoint and Power Platform.

You will provide exceptional support to our customers, focusing on resolving incident tickets efficiently and effectively to ensure smooth operation and optimal performance their systems.

Beyond reactive support, the role emphasizes a proactive approach to customer engagement where they will work closely with clients to identify opportunities for improvements and efficiencies, helping them to enhance their systems and processes. Building strong partnerships with our customers, will assist them in achieving their overarching long-term strategies and business objectives.

• Incident Resolution: Provide expert-level support to resolve issues related to business systems, ensuring timely and effective solutions.
• Proactive Improvements: Collaborate with clients to identify areas for improvement and implement proactive measures to enhance system performance and efficiency.
• Strategic Partnership: Work with customers to understand their long-term goals and assist them in developing and executing strategies that leverage their applications capabilities.
• Technical Expertise: Utilize deep technical knowledge to support the design, development, and implementation of solutions.
• Customer Engagement: Build and maintain strong relationships with clients, acting as a trusted advisor.
• Continuous Improvement: Stay current with the latest developments in Microsoft technologies, continuously seeking opportunities to enhance your skills and knowledge.
• Provide expert-level support for SharePoint and Power Platform, including diagnosing and resolving technical issues, and ensuring optimal performance and reliability of the platforms.
• Contribute to the design, development, and implementation of SharePoint and Power Platform solutions that meet client requirements and industry best practices.
• Develop and deliver training sessions for end-users and administrators, and create comprehensive documentation to support the use and maintenance of SharePoint and Power Platform solutions.

Job Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• 5 or more years of experience in technical analysis and design, preferably within a consulting environment.
• 5 or more years of relevant experience as an integration developer.
• Business/System Analysis
• System design and specification
• SharePoint Support
• SharePoint Deployment
• SharePoint Configuration
• SharePoint Development
• SharePoint Collaboration Portal Development
• Power Platform
• Power Apps
• Power Automate
• Power BI
• Power Virtual Agents
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
• Ability to work independently and as part of a team, managing multiple priorities and deadlines.
• Ability to manage competing priorities in a complex environment.

Additional Qualifications:

• Familiar with DevOps (or similar) and ITSM processes and systems

What awaits you in DXC:

• Health Insurance (HMO) for you and dependents upon hiring
• Life Insurance coverage from day 1 of employment
• Days' Vacation and 15 Days Sick Leave
• Expanded maternity leave up to 120 days and Maternity Benefits
• Expanded paternity leave up to 30 days
• Non-Taxable Allowance (De-minimis)
• Company-sponsored trainings upskilling, and certification
• SMART First Working Arrangements
• Healthy and Encouraging Work Environment
• Recognition and Pay for Performance Culture
• Supplemental Pay (Standby/Shift)
• Retirement Program
• Employee Assistance Program

If you are motivated to deliver excellent results, want to grow your career and make a difference, come join us.

We are DXC.